I added a my Archos 605 (PMP) to my Harmony One, but there is one button (skip forward) that refuses to program/learn. The "skip reverse" works fine, but "skip forward" cannot be programmed or learned. I tried learning in both analyzed mode and raw mode, and still nothing. I would greatly appreciate any suggestions. Thank you.

Can you learn any other commands from other remote controls? If not, it may be a problem with your Harmony One learning port. If you are still within your 60 days for phone support, call Harmony support and speak to level 2 support regarding this problem ASAP.

The Harmony One learning port is very sensitive. Initially, there seemed to be some production and/or parts problems; most problems now seem to have been resolved for the most part. Sometimes it's some unexpected interference in the room you are in (light or electromagnetic). Extend the USB cable of your Harmony remote as far away from your computer as possible. Cover the area between your original remote and Harmony remote with a cloth, especially if you are using a CRT monitor or TV in the same room. If you have a laptop, move the computer to a different room and try learning the commands there.

Thanks. I'll try your suggestions.

There are 2 pretty good FAQs on the Logitech website that should help you out:

Trouble learning: [Link: logitech-en-amr.custhelp.com]

How to learn:

[Link: logitech-en-amr.custhelp.com]

Thank you!