Does anyone know how long it typically takes an item to be entered into the harmony databse? I want to setup my LG BD300(The netflix bluray LG player that came out last month) but it is not in the Harmony Database

So add it yourself.

If there are existing similar models out there already, the "delay" can be very small. (My Pioneer plasma (PRO-150FD) was in their data base last year before the set was available.) In your situation I suspect it will take a bit more time. I'd wait a few days and hope for a result.

And this will help him? lol

Of course! It's a learning remote so just create a new device and teach it the commands from the OEM remote. That's how some devices are added to the database (after they're reviewed by Logitech).

Isn't that the purpose of making it a learning remote?

I thought that purpose was mainly to allow for the addition of rarely used or unusual commands not in the existing data base.
The OP was asking about the appearance in the data base of a relatively new and unique piece of equipment. An answer to that question would have been helpful. YMMV.

You're missing the point. You do NOT have to wait for a device to be put into the logitech database if you have the OEM remote. It only takes about 10 seconds per button to teach it the OEM remote commands. I did this with my light controller (Leviton) and a few weeks later it showed up as a device. This is how a lot of the harmony devices are added - rather than Logitiech trying to keep track of every new device from every manufacturer and keeping the database updated.

So the answer to the original question is "I don't know but it doesn't matter because you can easily add it yourself."

How's that?

You're far better off learning IR codes anyway. IR data bases are half assed at best, regardless of the manufacturer. If you do your own leg work at least you know it will function the way it's suppost to.

It's just a shame that you can't store your "learned" codes within your remotes PC software. ;)

There are pros and cons to having a centralized database. Support can go in and fix your setup, copy commands from other accounts, etc. and for some people that's a huge advantage.

We've had this before, but recent experience does now suggest that users should be able to store their configurations in addition to them being with Logitech.
About inadequate databases though, my experience with the Harmony's is that it has never failed to provide a full set of commands for any device.

I'm new to the Harmony, so how can I store my configuration as mentioned above?


Although the database is good, it didn't recognize a Tivo HD - said it was similar to another device and had me learn some codes. These PVRs have been out for awhile. In addition, I have 2 large screen Sony TV's that are 1.5 years old. The power on code is wrong and the sleep button on the OEM remote was not in the database. That's 2 out of 5 pieces of gear that had at least some problems.

The HD Tivo just had a slightly different model number than what you put in. And it didn't "learn" any codes - it was asking you to send a few codes so that it could verify that it had chosen the correct IR code set.

Careful Jim.... don't drink the koolaid

I understand that. I was just commenting on the "never failed to provide a FULL set of commands for any device" comment above. The Tivo HD is not a new device, if you enter the model number on Logitech's website it says it's covered in the database. However, when actually trying to program the remote, it's not so sure. Not a big deal.

Having dealt with Pronto's, One for All's, Universal Remote Control and the database of codes on this web site - I don't think that Harmony's database is da bomb, but this is based on limited Harmony experience and YMMV.

Not going to be a problem - thanks for the concern ;-)

I bought a refurb 880 from Amazon for $79.95. It's replacing my wife's aging Mx500 which will be moving to the bedroom. While it's a great little remote:

A. I'm a touchscreen guy.
B. It'll never be flexible enough to replace my Marantz for the main home theater.

Don't get me wrong, I can understand why it gets rave reviews, I just prefer the DIY approach.