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Replacement TV, no password
This thread has 5 replies. Displaying all posts.
Post 1 made on Wednesday September 17, 2008 at 03:23
Ozzie Glenn
Long Time Member
Joined:
Posts:
September 2008
395
I have a customer with existing 880 remote. There is now a new tv in his system. I didnt program the initial system and do not have the passwords to the remote. Can i download the settings from the original remote at all?

Thx,
Glenn
Wireless speakers? Of course Sir. Choose the colour and size you like. As you don't seem to think sound quality is important, I will not plug them in.
Post 2 made on Wednesday September 17, 2008 at 09:01
akirby
Super Member
Joined:
Posts:
March 2004
4,640
Nope. Just go to the software and use the forgot password option. If they don't remember the login either then call support.
OP | Post 3 made on Wednesday September 17, 2008 at 17:59
Ozzie Glenn
Long Time Member
Joined:
Posts:
September 2008
395
Think it might be quicker to just start again. Dont have login either. Thanks anyhow..
Wireless speakers? Of course Sir. Choose the colour and size you like. As you don't seem to think sound quality is important, I will not plug them in.
Post 4 made on Thursday September 18, 2008 at 10:11
rehaz1
Active Member
Joined:
Posts:
December 2005
522
On September 17, 2008 at 17:59, Ozzie Glenn said...
Think it might be quicker to just start again. Dont have
login either. Thanks anyhow..

I would try contacting support, I believe they can look up that information with your e-maill address
Post 5 made on Thursday September 18, 2008 at 10:43
lister
Long Time Member
Joined:
Posts:
August 2003
34
Be very careful
If you start again and create a new account for an existing remote already assigned to a previous user (Even if you are the same user) Any warranty you had will be void
I had this problem when a friend asked me to help him with his Harmony

I set up a new account but used his remote and everybody was happy

A few months later (still within the 1st year) the lcd screen went faulty

Logitech said that as the remote has been used by 2 users the warranty was void and would not repair the unit FOC but they could fix it for a lot more than it cost to buy a brand new replacement unit
Post 6 made on Thursday September 18, 2008 at 14:36
jlet
Super Member
Joined:
Posts:
March 2004
2,631
However, in his case, he might be able to use the "Dealer Login" (for authorized Harmony dealers).
H659, H680, SA8300HD, TH-50PZ850, AVR-X4000


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