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Topic:
890 pro RF extender and new software
This thread has 5 replies. Displaying all posts.
Post 1 made on Thursday March 27, 2008 at 18:51
Intecon
Long Time Member
Joined:
Posts:
November 2007
202
I can not get the RF extender to work at all
From my remote I have both the 890 and Extender listed
From control divices I have everything I want controled from the extender listed

Under system options on the remote under RF network tools it says the the extender
is already added

Nowhere during the set up did I have to hit the connect button on the extender
to pair it with the remote, thats the way I remember doing it with the last 1000
I had to program.

Is this all done automaticaly through the software / downloading to remote and extender ? 7.4.3

Thanks for any help !
Post 2 made on Thursday March 27, 2008 at 21:28
jlet
Super Member
Joined:
Posts:
March 2004
2,631
See the 3rd item from your login page "Important Info" by Clicking on "More Info...". The first 2 items don't mention the 890 PRO, but the 3rd one does. Here is the "More Info..." link: [Link: members.harmonyremote.com]
H659, H680, SA8300HD, TH-50PZ850, AVR-X4000
OP | Post 3 made on Friday March 28, 2008 at 18:16
Intecon
Long Time Member
Joined:
Posts:
November 2007
202
Thanks jlet

But it sure looks to me like they still have a bit more work on the software end
because I still can not get them paired.

Can't wait to see how much fun it will be to get it to work Z-Wave dimmers
Post 4 made on Saturday March 29, 2008 at 10:16
cfisher1421
Lurking Member
Joined:
Posts:
January 2006
8
Man, I'm having almost the exact same issue. I'm had to replace my 890 with an 890 Pro and cannot get the extender to connect.

I "deleted" the extender from the account and re-added but no joy. I've yanked the battery - no joy. I'm running 7.4.3 - no joy.

I'd really like to get a solution for this...
Post 5 made on Saturday March 29, 2008 at 13:18
cfisher1421
Lurking Member
Joined:
Posts:
January 2006
8
Ok, it's bad form to answer your own forum question...but I became impatient...

If you force a firmware update on the extender and remote things worked perfectly for me.

Put the extender in Safe Mode - update firmware - even if it says the firmware is the most current.
Put the handheld in Safe Mode - update firmware - even if it says the firmware is the most current.

You'll end up plugging, unplugging and replugging several times with all the comm checks, updates etc...but ulitmately it worked for me...
OP | Post 6 made on Saturday March 29, 2008 at 15:43
Intecon
Long Time Member
Joined:
Posts:
November 2007
202
I had done the Safe Mode - Firmware updates and still no luck
Ended up with Level 2 Tech support and after about a hour with them the remote and
extender are paired !

Next I have to add 2 Z-Wave dimmers :-)


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