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Harmony Remote Controls Forum - View Post
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The following page was printed from RemoteCentral.com:
Reporting IR Database Errors
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Topic: | Reporting IR Database Errors This thread has 4 replies. Displaying all posts. |
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Post 1 made on Thursday January 18, 2007 at 15:10 |
Martin Jalabert Lurking Member |
Joined: Posts: | January 2007 6 |
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I have a Panasonic DMR-EH60D, a DVD/HD recorder and Freeview receiver. It is in the Harmony database but most of the IR codes are incorrect. There are also lots of functions listed that just don't exist, for example codes to change discs (as if this is a changer, which it is not).
What is the best way to report this to Harmony? It seems odd that they don't have an E-mail address and you have to call.
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Post 2 made on Friday January 19, 2007 at 11:26 |
jlet Super Member |
Joined: Posts: | March 2004 2,631 |
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The database is more by brand rather than individual models. To leave an email message you have 2 choices: 1) On your website homepage, click "Click here to provide feedback" (near top right). 2) [Link: logitech-en-amr.custhelp.com]
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H659, H680, SA8300HD, TH-50PZ850, AVR-X4000 |
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Post 3 made on Tuesday January 23, 2007 at 23:07 |
dougggggg Long Time Member |
Joined: Posts: | August 2005 14 |
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It would be interesting to find out if you learn the commands that are wrong to the website if the website will use those for other people that use that model
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Post 4 made on Wednesday January 24, 2007 at 12:06 |
jlet Super Member |
Joined: Posts: | March 2004 2,631 |
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Yes but it take a while. Also, to find out if a device has been updated, you have to click Device > Troubleshoot and it will let you know, else you get the regular troubleshoot options.
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H659, H680, SA8300HD, TH-50PZ850, AVR-X4000 |
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Post 5 made on Wednesday January 24, 2007 at 14:19 |
highfigh Loyal Member |
Joined: Posts: | September 2004 8,311 |
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Martin- are you a dealer? They have a specific dealer support number for this kind of thing. Otherwise, you can call technical support at 1-866-291-1515
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My mechanic told me, "I couldn't repair your brakes, so I made your horn louder." |
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