Post 1 made on Wednesday January 30, 2002 at 21:28 |
cai Founding Member |
Joined: Posts: | January 2002 29 |
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I am unable to create or upgrade a configuration. When I try to run the simulation I get an error message saying that I do not have a configuration and that I should connect to the site. However, I am already at the site. Is this happening to anyone else?
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Post 2 made on Wednesday January 30, 2002 at 23:01 |
I can create a configuration, but when I try to download all I get is a blank screen - nothing happens
I think they may be down!
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Post 3 made on Thursday January 31, 2002 at 10:26 |
JackH Founding Member |
Joined: Posts: | January 2002 1 |
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I have same problem as DaveB as of 1/31 AM
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Post 4 made on Thursday January 31, 2002 at 13:50 |
Harmony Customer Service Logitech/Harmony Remotes |
Joined: Posts: | January 2002 68 |
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Greetings from the Harmony Remote team,
We have diagnosed and fixed a problem on the Harmony Remote web site last night that prevented customers from Updating or using the Device Tutor to teach the Harmony new commands.
If you experienced problems where you expected an Update file or a Device Tutor file to be downloaded to your PC but instead nothing was downloaded, we have now fixed this problem. Update and Device Tutor now work fine again.
Apologies for the inconvenience.
Harmony Team
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Post 5 made on Thursday January 31, 2002 at 20:38 |
One good thing about these guys - they are very responsive! If you have a question or need help with a problem they are there to help. Really appreciated!
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