Anyone ever dealt with them? I ordered a remote and have an issue with it but haven't been able to get a hold of anyone there. I called thecustomer service and left a message as well as the tech support dept. I also sent an email. It's only been a couple of days but I would think that's enough time for someone to at least get back with me.

BTW I am not bashing them or trying to start a negative thread.

Read the note on every page of the Intermission Forum:

Note: this is not the correct place for questions related to remote controls - please post those to one of our many other forums!

Although this isnt a direct remote control question, you may find more members with similar experiences in other forums.

OTAHD
This is more of a problem with the company. I jsut mentioed that I had an issue with the remote.
Can somebody check their webpage for me? www.hideflifestyles.com

I'm getting a "hideflifestyles.com
This page is parked free, courtesy of GoDaddy.com" kinda generic page. Definately not the page that was there last week. Maybe their hosting company is having server problems or something.

I tried contacting them last week and left at least 2 voicemalis and an email and haven't heard a word. If I don't hear something soon I am just going to contact my CC company.

Very Very sorry to hear you've had an issue getting in touch with us...

Please give us a call or shoot us an email and we would be more than happy to make sure you're taken care of. Also, our website is www.hideflifestyle.com not hideflifestyles...

As always, please let us know if there's anything at all we can help with. We pride ourselves on delivering the absolute best customer service you will find.

Thanks Aaron. I called again shortly after this post and got everything squared away.

We have bought Remotes, etc from HiDef Lifestyles. They are very good & honest. I recommend them. The guy there that I deal with is Dylan. No problems.