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I just called Panasonic
This thread has 59 replies. Displaying posts 1 through 15.
Post 1 made on Tuesday September 9, 2003 at 20:01
chezpaul
Founding Member
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April 2002
57
I've looked all over and I can't find discrete codes for the new Plasma screen 42 " 6UY made by Panasonic. So I decided to take it in my own hands and see what happens when I call them.

After three calls I got down to the Industrial customer service and a "nice" lady told me someone would call me back in 24 hours tops with the info if it exists. When I asked her if she had already once been asked about discrete codes she said that it was the first time someone ever asked and that she didn't have the info so it would be someone else who would call or email back to me.

I hope I'm on the right track. How can a company not release discrete codes ??

Anyway.. We'll see.
OP | Post 2 made on Wednesday September 10, 2003 at 19:30
chezpaul
Founding Member
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57
One day went by and no calls from Panasonic...
OP | Post 3 made on Thursday September 11, 2003 at 13:04
chezpaul
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And you read my post Mr Panasonic...
OP | Post 4 made on Thursday September 11, 2003 at 13:16
chezpaul
Founding Member
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57
At first he acted dumb, said I should call the makers of the remote for the codes. Then he hinted about the web and about the way one can figure them out on your own. Then he even quoted "remotecentral" but more as a whisper then anything else, it kind of slid off his mouth by mistake.

Well the answer was that he doesn't have them but will ask to higher powers. He even snikered when I told him to tell these higher powers that some customers like me do want dicrete codes. I don't understand how one would not be allowed to have them.
Anyway, I'm venting. I only really want 2 of them... Input AV and Component.

Stupid hierarchy.

It's in your hands Mr Panasonic... reader of remotecentral..
Post 5 made on Friday September 12, 2003 at 10:33
dwg
Long Time Member
Joined:
Posts:
August 2002
442
Can you post a code, say power toggle so I can see what they may have changed from their other plasma codes.

dwg
Post 6 made on Wednesday September 17, 2003 at 12:59
snipeman
Long Time Member
Joined:
Posts:
September 2003
11
Here is the code for the 5UY plasma.

From this the following discrete's work:
POWER ON
POWER OFF
INPUT PC
ASPECT JUST
ASPECT NORMAL
ASPECT AUTO
ASPECT FULL
ASPECT ZOOM

The discretes that do not work are some of the most needed. Basically all the other input commands:
DVI
COMPONENT(2)
SVIDEO

Here's the 5UY code:
Name:,Panasonic TH-42PWD5,,,,v7.46,,,,,,,CURRENT DATA
Devices:,Panasonic Combo2,128,0,,,,,,,,,
Manual:,,0 = 1-byte,LSB-COMP,88,NO,,,,,,,
Setup,1250,24 = URC-881x / 801x / 601x,02 - TV,EFC,USE,,,,,,,
Device Upgrade Code:,,,,Protocol Code:,,,,,,,,
Upgrade Code 0 = 04 E2 (TV/1250),,,,Upgrade Protocol 0 = 00 42 (S3C8+),,,,,,,,
42 00 DE FC E1 BF FB FE FF 00 00 7F FF C1 DF A1,,,,45 91 42 8B 12 8F 44 08 08 00 DA 00 C6 00 DA 02,,,,,,,,
FF 2C DF 74 DF 6C DF 1C DF CC DF 00 00 FB FF 7B,,,,7B 90 C9 06 D0 03 54 E6 0C E8 08 08 09 06 08 05,,,,,,,,
FF B3 FF 43 FF 2D FF D4 FF 9F FF 8D FF B5 FF 0D,,,,B4 06 C0 B4 07 C0 09 08 F6 01 46 F6 01 0A FB 0D,,,,,,,,
FF 6D FF AD FF 63 FF 84 DF 5F FF 0F FF,,,,00 0C EB F4 C6 3E 00 00 B0 4A F6 01 0A AF,,,,,,,,
End,,,,End,,,,,,,,
,,,,,,,,,,,,
,,,,,,,,,,,,
,,,,,,,,,,,,
,,,,,,,,Key Move Code:,,,230,
,,,,,,,,,,,,
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fFunctions,fEFC,fByte2,bButtons,bFunctions,fNotes,Device Combiner,,kmFunctions,kBoundDev,kBoundKey,kShift,b$-Functions
Normalize,052,,0,,,Protocol ID,Fixed Data,,,,,
Return,108,,1,26 - Discrete Input - Svid/Comp,,,,,,,,
Select,041,,2,25 - Discrete Input - Component,,,,,,,,
Picture Setup,182,,3,27 - Discrete Input - PC,,,,,,,,
Sound Setup,186,,4,22 - Discrete Aspect - Just,,,,,,,,
Setup,103,,5,24 - Discrete Aspect - Full,,,,,,,,
Surround,153,,6,21 - Discrete Aspect - Zoom,,,,,,,,
Picture Pos/Size,208,4,7,20 - Discrete Aspect - Normal,,,,,,,,
Off Timer,058,,8,23 - Discrete Aspect - Auto,,,,,,,,
Power,024,,9,,,,,,,,,
Vol Up,213,,vol up,10 - Vol Up,,,,,,,,
Vol Down,217,,vol down,11 - Vol Down,,,,,,,,
Mute,151,,mute,12 - Mute,,,,,,,,
Up Arrow,039,,channel up,,,,,,,,,
Down Arrow,043,,channel down,,,,,,,,,
Left Arrow,038,,power,09 - Power,,,,,,,,
Right Arrow,042,,enter,,,,,,,,,
Input,184,,tv/vid,17 - Input,,,,,,,,
Display,025,,prev,19 - Aspect,,,,,,,,
Aspect,238,4,menu,05 - Setup,,,,,,,,
Discrete Aspect - Normal,178,4,guide,03 - Picture Setup,,,,,,,,
Discrete Aspect - Zoom,049,4,up arrow,13 - Up Arrow,,,,,,,,
Discrete Aspect - Just,051,4,down arrow,14 - Down Arrow,,,,,,,,
Discrete Aspect - Auto,044,4,left arrow,15 - Left Arrow,,,,,,,,
Discrete Aspect - Full,113,4,right arrow,16 - Right Arrow,,,,,,,,
Discrete Input - Component,004,4,select,02 - Select,,,,,,,,
Discrete Input - Svid/Comp,185,,sleep,08 - Off Timer,,,,,,,,
Discrete Input - PC,007,,pip,,,,,,,,,
Discrete Power Off,026,,info,18 - Display,,,,,,,,
Discrete Power On,022,,swap,,,,,,,,,
,,,move,,,,,,,,,
,,,play,,,,,,,,,
,,,pause,,,,,,,,,
,,,rewind,,,,,,,,,
,,,fwd,,,,,,,,,
,,,stop,,,,,,,,,
,,,record,,,,,,,,,
,,,exit,01 - Return,,,,,,,,
,,,surround,,,,,,,,,
,,,input,,,,,,,,,
,,,+100,,,,,,,,,
,,,fav,,,,,,,,,
,,,device button,,,,,,,,,
,,,f fwd,,,,,,,,,
,,,f rew,,,,,,,,,
,,,shift-left,,,,,,,,,
,,,shift-right,,,,,,,,,
,,,pip freeze,,,,,,,,,
,,,slow,,,,,,,,,
,,,eject,,,,,,,,,
,,,slow+,,,,,,,,,
,,,slow-,,,,,,,,,
,,,x2,,,,,,,,,
,,,center,,,,,,,,,
,,,rear,,,,,,,,,
,,,phantom1,,,,,,,,,
,,,phantom2,,,,,,,,,
,,,phantom3,,,,,,,,,
,,,phantom4,,,,,,,,,
,,,phantom5,,,,,,,,,
,,,phantom6,,,,,,,,,
,,,phantom7,,,,,,,,,
,,,phantom8,,,,,,,,,
,,,phantom9,,,,,,,,,
,,,phantom10,,,,,,,,,
,,,setup,,,,,,,,,
,,,light,,,,,,,,,
,,,home theater,,,,,,,,,
,,,M1,,,,,,,,,
,,,M2,,,,,,,,,
,,,M3,,,,,,,,,
,,,M4,,,,,,,,,
,,,L1,,,,,,,,,
,,,L2,,,,,,,,,
,,,L3,,,,,,,,,
,,,L4,,,,,,,,,
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Line Notes:,,,,,,,,,,,,,
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,,,,,,,,,,,,EOF Marker - DO NOT DELETE,


On 09/12/03 10:33, dwg said...
Can you post a code, say power toggle so I can
see what they may have changed from their other
plasma codes.

dwg
Post 7 made on Thursday September 18, 2003 at 21:38
dwg
Long Time Member
Joined:
Posts:
August 2002
442
I ran codes for Device- 128, Sub-Device-0 on the 6UY and only got discretes for On and Off as have been posted for other models. No input discretes appear to be present so I ran Device-128, Sub-Device 4 and only got the pic size and position menu and some aspect stuff.

dwg
Post 8 made on Sunday September 21, 2003 at 10:36
paradigm
Lurking Member
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Posts:
August 2003
4
If anyone has the "ON" discrete code I Need it badly
thanks
d
Post 9 made on Monday September 22, 2003 at 16:02
snipeman
Long Time Member
Joined:
Posts:
September 2003
11
paradigm,

I posted 2 above your post the codes for the 5UY and what works from them. Power ON and OFF and aspect controls work. Go program a JP1 with the code from above.

What we really need are discrete INPUT select changes. I'd love to get DVI and SVIDEO discretes.

Andy
Post 10 made on Monday September 22, 2003 at 16:03
snipeman
Long Time Member
Joined:
Posts:
September 2003
11
DWG,

Are there any other tests you can run to look for the rest of the discrete codes? Or do you think that they don't exist in this plasma?

Andy
Post 11 made on Tuesday September 23, 2003 at 16:49
jarmstrong
Founding Member
Joined:
Posts:
March 2002
1,780
Snipeman,

If you REALLY want to find it. Learn ALL the commands on the OEM remote to your JP1 remote. (You may need to do this several times if you run out of learning memory.)

Use the latest version of IR.exe with codeIR.dll copied to your Windows\System directory. Look for different sub-device numbers (we'll call that 128.xxx) other than 128.0 or 128.4 that dwg already tried. Then you will have to create a device upgrade for each 128.xxx and try all 256 commands. Of course you would start with any new sub-device numbers discovered first.

Here is the downside:

1. The commands may not exist

2. In testing all these commands you may reset or erase an EEPROM requiring a factory visit.

3. Even guessing that the device is 128, there are 8-bits in the sub-device and 8-bits in each function (aka OBC) so there are 65,536 (less the 512 dwg has already tried) possible combinations and if you could test one every 5 seconds it would take the better part of 12 work days to try them all.

4. The only Panasonic equipment I have is a 13" TV and an old VCR. So for my part this is all theroetical :-)

So, I am not really suggesting you try a whole bunch of commands. I would also suggest that you and the others that have this device really start to "bear down" on Panasonic. These things cost big $$ and if the discrete commands exist then someone there knows what they are -- if they don't, then "class action" litigation :-)

It is also worth posting on AVS forums if you haven't already, the answer may already be known there.

Here is the universe of all commands that I have ever seen posted for a Panasonic Plasma display sorted by device.subdevice (128.xxx) and 128.32 is the tuner and some of the others may be from European sets. The only other sub-device from the list below that looks promising to me is 128.36.

Under any circumstances I would avoid function 255 since it is the factory reset under 128.0 all functions below are OBC's NOT EFC's.

128.0
001 Input-AV/Video/S-video
005 Input-Next
006 Picture
007 Sound
012 Normalize
015 Off Timer
032 Volume-Up
033 Volume-Down
049 Surround
050 Mute
057 Status
061 Power-Toggle
062 Power-On
063 Power-Off
073 Action
074 Up
075 Down
078 Left
079 Right
082 Setup
122 Input-PC
212 Return
255 Factory Reset

128.4
124 Input-Component/RGB
199 Aspect-Normal
201 Aspect-Zoom
203 Aspect-Just
204 Aspect-Auto
209 Aspect-Full
222 Aspect-Next
229 Picture Pos/Size

128.32
005 TV/AV
006 Picture
007 Sound
016 1
017 2
018 3
019 4
020 5
021 6
022 7
023 8
024 9
025 0
032 +
033 -
052 Up Arrow
053 Down Arrow
057 õ
058 c
059 ²
061 Power Toggle
082 Setup
112 Red
113 Green
114 Yellow
115 Blue

128.33
003 TV/Text
005 F.P.
008 Index
009 Hold

128.36
222 Aspect

-Jon


This message was edited by jarmstrong on 09/23/03 17:16.
Post 12 made on Thursday September 25, 2003 at 17:01
snipeman
Long Time Member
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September 2003
11
jarmstong,

Thanks a lot for the reply. 12 work days and a visit from the factory for my erased EEPROM doesn't sound extremlly appealing, but I'll see what I can do.

I agree with you, perhaps if 100's of people email/call Panasonic they will eventually respond to someone.

It just takes one post here to make everyone happy :)

Andy
Post 13 made on Friday September 26, 2003 at 10:56
laurence
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September 2003
2
Well on the off chance anyone from Panasonic is watching this...

I'm ready to buy a 42" plasma - my choice is the High Def 6UY. But I am seriously considering the new 42" Sampo from Costco.

My problem is ease of use. It does me no good to buy the superior system if it is harder for my family to use.

The Sampo has fully documented discretes.

I'm going to buy in the next couple of months.

There is still time for someone from Panasonic to post the codes to remote central.

In the meantime at the risk of high-jacking this thread. Anyone care to recommend a highdef 42" plasma with documented discretes?

-Laurence
Post 14 made on Friday September 26, 2003 at 17:53
snipeman
Long Time Member
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September 2003
11
Laurence,

I'm not sure I can agree with you on that one. I think picture quality is #1, tempered by price. That's why I bought the WD6UY in the 1st place.

While I'm unhappy with some of the discretes missing, I doubt it would have been a deal-breaker for me. Power off and on, and aspect controls all work from the 5UY.

All that being said, I can't imagine why Panasonic would want to withhold these from us.

Are there documented cases where a manufacturer has some secret agenda to hide discretes?

My worry is that they don't exist. I'm a little scared to try 1000's of codes to my plasma and risk hitting some EEPROM erase code.

If Panasonic could just tell us it would be nice.

Andy
Post 15 made on Friday September 26, 2003 at 18:43
dwg
Long Time Member
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Posts:
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442
All,

I'll run the other sub-devices that Jon mentioned above, but I think the chances are slim for input discretes.

dwg
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