Hi,
I have been more loyal to universal remote than almost any company I have dealt with. Before them I programmed philips pronto's. When universal came out with the mx-700 & then the mx-850 & then the mx-3000 I was so happy to be done with philips. In my opinion the 2nd worst co in the industry other than bose. Anywho last year I started programming sonance & recently rti. Which uses the same software & I have to say I am impressed. I will never switch from the mx-850 or mx-900 (maybe not I hate that they copied logitech's stupid listen/watch buttons, the main button was perfect) Anyway how do people compare these two remotes. I really like the flexibility of the rp6, the video & power sensing, & rs232 capability. I am starting to get sick of the mrf-300 & am getting impatient waiting for it's replacement. But the co has been so good to me I mean hank has bent over backwards for me.
Thanks,
Matt

Matt i am in the same boat as u and not sure which way to lean any more.. THe mx 3000 is a great remote, and customers love it! Just the RF SUCKS!

The most experience I really have had with any URC product is a client handing it to me asking if I want the remote. I think I have programmed one in my time. So far all except one of those URC's have been replace with an RTI product, I have to admit one of them was replaced with a Pronto.

The more I use RTI the more I like their product, as far as control I only have more options availible to me is with Crestron.

I also feel that URC has been a great company. They have been great to us and we support them exclusively. Eric Johnson is great at solving issues over the phone, and will do whatever it takes to get to a resolution.

You guys should hang tight for a bit until the MSC-400 gets here.

[Link: remotecentral.com]

one's whored on ebay for less than our cost.
one isnt

Isnt that the Truth

Both have same size screens, both load USB, both are color, 1 has working RF, one has 1 way 232

did I mention 1 has working RF?

The RTI product line is probobly the simplest to install and learn, in fact its just plain fun to work with most of the time, Further it is probobly one of the most reliable systems available. Shortly RTI will have bi-directional com at which point you will be able to do anything with RTI. More and more installers are making the switch everyday, Maybe you should give it a try to.

...or not...

unless you don't work in the same area as me... in which case... go for it... its a fantastic product.

You forgot to add contact closure, and sensing capability. And of course the RF works.

I guess that I have been lucky, and rarely have a RF problem that can't be solved within 15 min. The thing I love about URC is that I can have a MX-3000 in the theater, an MX-850 in the Master Bedroom, and a MX-350 in the kitchen all sharing some sources. I jud did a house where we had 3 modulated sat's feeding 5 tv's, and only 1 or 2 local sources. We installed MX-350's in each room with the MRF-300 and had no problem. It replaced a Channel Plus IR target system we had installed about 5 yrs ago. The client is thrilled with the ease of use, and has no complaints about the remotes not responding, and that includes a DirecTivo. That being said, we are trying some T2+ as it looks like more flexability. We already use K2 KP so the learning curve seems to be pretty short.

Thats another difference between RTI and URC. It works right from the box no voodoo to get the RF working, or tin-foil hats or removing antennas. No calls to tech support because you cant get solid RF control. RTI works out of the box with virtually NO problems. The RF antenna can go just about anywhere you want, try that with an MRF base station. No "sniffing" for and RF interference zone. Ok, end of rant. RTI exclusivly.

RTi does all of this and more, you can have any combination of U1,T1 T2+ T3 and so forth all operating the same system and / or separate systems

I spoke to Hank at CEDIA and he showed me the MRF-400 and RFX-250. We talked for about an hour about the facilities on offer like power sense, video sense, contact closure, etc. When asked when available he said about a month.

Seemed OK to me. Very helpful guy.

I also had a chance to check out the RTI line. Didn't like the layout of the handsets as much to be honest. And it's a shame but the importer/distributors attitude was like that of Crestrons. Couldn't give a toss about the small guys like me.

Some of these posts crack me up. Yes, RTI has some nice products out now...But to go on and on about how wonderful a company they are makes me chuckle. Do I have to remind everyone of the T1? I think the other name for that remote was "The most un-reliable piece of crap remote ever sold". We installed a lot of those in the past and had to replace every single one of them with another product. They would get garbled screens and the circuit boards would loose connections between them. RTI never backed us up on those units, even after one of their reps at Cedia told me that the T-1 was a horrible design that was destined to fail because of the multiple circuit board design. I vowed to never use their product again, but I will say that I have been seriously reconsidering since they do seem to have some quality pieces out there now.

I am in a company of 5, 2 of which dont have anything to do with installs. We have had great contact with RTI, its sold thru A@%D and pretty easy to deal with them.
RTI has been great on tech support calls I have made and other issues I have contacted them about


That was the T2 original remote, Kinda falls in the MRF 200, 250, 300 areas..unrelaible operation

The T1 is a current model with all buttons..no LCD or touchscreen

you should look at the new RTI line up
www.rticorp.com