Had an older couple come in the store whos moving into a new house in a few weeks. we will be installing a dish system for them, and doing some minor setup of their existing system. (assumed a HTIB)

I had the RTI remotes on the counter, and they were asking about "universal" remotes anyway. I went through all the benefits of the RTI contollers, etc, knowing full well it was way out of their price range. (they were already asking if I could do a phone drop instead of SBC as i was $20 cheaper)

So in the end she asks me how much the remotes were.
I said "That one is 6 (pointing to T2+), and that one is 12 (pointing to T3) plus programming. She didnt fall over, but then eventually acted a little confused.

Her: "Um..., $6, whats the catch?"
Me: "No, 6 HUNDRED dollars"
Her: "Oh, well never mind then, well just juggle the remotes"

I might have been offended if I didnt see it coming:)

I thought there were only people like that in my state.

now most of my customers would think i mean $6k if i said 6 and if i said 12 they would $12k.

but i had a guy wanting me to do 12k worth of work for a couple hundred buck... i laughed and told him to get real and stop waisting my time

ed

Hey, that's MY customer! Never mind; keep him.

"I want it to sound better without costing more."

He wants a $1000 sub for $400. Don't we all!