Has anyone ever had a Marantz remote just drop its config and stop working? Over the weekend several of my customers remotes have done this.

Anthony Thompson

You always have to wonder if it's a case of THEY dropped the remote and it stopped working. It may also be that the config is still there, it's just not working (how could they tell if the config is gone). I've occasionally seen times where the firmware needs to be refreshed (reflashed), but normally this is STRANGE operation, not NO operation. So my guess is they dropped the remote, the batteries are drained, or it needs a firmware reflash.

If this situation were common - the Pronto forum would have lots of posts on this situation. I can't remember one in the last few months.

Jim L

every single marantz 5200 and 9200 i programmed did this until a little birdie (dave stoneburner) told me that i needed to use the developer version of the software e-mail me and i tell you how tho do it([email protected])

I do use the developer version