On April 14, 2006 at 20:24, avbydesign said...
Is it just me, or does it seem like the vendors
just charge my credit card at will?
We use a credit card and a debit card to pay vendors
for products. I always get charged wrong and they
use it like it was a petty cash fund.
You use the word "always". This means this has happened before, not once, not twice, not thrice, but many times. My grandmother used to say "You can't get walked on unless you lay on the floor!"
I think it's time to step up to the plate, confront the vendors, and ask what they're going to do to rectify this. If that doesn't fix it, your credit card company must by law quit withholding the credit amount when you dispute the charge. No x number of days, it happens immediately. This also has the nice side benefit, that if the vendor in question has many cusotmers do this, they are able to no longer get processing from the same company, or they charge them greater rates :-)
Today I was charges over $500.00 to much for the
wrong item. It will take 4 days to replace the
money.
Again, make a call to the credit card company, dispute the charge, make it clear that this vendor has done this before. If you give the CC company dates and amounts, they'll give the vendor some real headaches.
another vendor scans my account when I place the
order and then shipping charges it again with
there fee, on top and along with the orginal fee.
It takes 4 to 5 days for the sales scan to free
up my limit, I'm being charge twice for one order.
When I complain about it, they act like it's no
big deal.
Of course it's not a big deal... to them! I'd like to use your money for days at a time too. You know what to do, why not do it!
If I charged a customer twice or wrong I would
feel terrible.
You can't make these companies feel bad. Make business difficult for them by exposing these practices to the credit card companies. Also feel free to take your business elsewhere. Don't forget the power of a well written letter to the president of the company! Include facts, don't get emotional, explain what you want to see happen. Explain what will happen if you don't get a response by a date defined in the letter. Follow through if you don't get a response.
Is it just me or are there others out there?
I've had this happen once with three different vendors. Each time was for about $8000 in charges. I chastised the vendors. The person I got didn't really care. One resulted in the president of the company changing business practices after hearing about this. One called me up after I closed my account with them, wanting to know why... I got to roast the guy slowly, they agreed to make future business go without this issue. They've been good since. The last, never responded to my phone requests with satisfactory answers. They didn't respond to my letter. They lost my business.