Just got remote back from repair and need to down load my ccf, but pc and laptop say that nothing is connected to the serial port. tried all possibillities that I can think of,can anyone please help!!!

I would suspect that it is either your cable, software or the remote itself. Basically given thewith the info given, it can be anything. I have a RC9200 where the serial port connector on the remote is seperated from the main board and I get a similar message. It could also be a problem with your com port assignment. Touch Screen Setup only works with com 1. If you are using a USB to serial adaptor, that opens up another can of worms. Try posting in the Pronto forum.

Have you tried to reset the remote? Very often this will resolve the problem.