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Forums > CI World > Custom Installers' Lounge
Sick of Crestron (Page 2)
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Topic:
Sick of Crestron
This thread has 19 replies. Displaying posts 16 through 20.
OP | Post 16 made on Sunday August 28, 2005 at 03:33
simoneales
Select Member
Joined:
Posts:		May 2005
1,782
On 08/27/05 08:14 ET, DavidatAVX said...
In the land of OZ I'm guessing you say fuse and
that translates to a breaker in the electral panel
to us in the US. Seems like a electracal wiring
design issue to me.

I'm talking about the 2 removeable fuses in the back of the Amps. They're blowing.


QQQ
you may be right about it being the 240V models...I don't know. I do know that they were aware of the problem and continued to ship though.

Simon.
I guarantee I'll tell you the truth and I guarantee I'll tell you what you need to know but I can't guarantee that I'll be telling you anything you want to hear.
Reply
Post 17 made on Sunday August 28, 2005 at 03:38
Audible Solutionns
Super Member
Joined:
Posts:		March 2004
3,246
On 08/28/05 03:33 ET, simoneales said...
I'm talking about the 2 removeable fuses in the
back of the Amps. They're blowing.

QQQ
you may be right about it being the 240V models...I
don't know. I do know that they were aware of
the problem and continued to ship though.

Simon.

You know this from Crestron or the distributor? Might the units you are discribing have already been in the distributor's warehouse and it was he, not Crestron, who continued to ship them? Finally, if this problem were so common how many other firms down under are experiencing the same problem. It would have to be more than a few if "Crestron knew" about the problem.

Alan
"This is a Christian Country,Charlie,founded on Christian values...when you can't put a nativiy scene in front fire house at Christmas time in Nacogdoches Township, something's gone terribly wrong"
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OP | Post 18 made on Sunday August 28, 2005 at 03:54
simoneales
Select Member
Joined:
Posts:		May 2005
1,782
On 08/28/05 03:38 ET, Audible Solutionns said...
You know this from Crestron or the distributor?
Might the units you are discribing have already
been in the distributor's warehouse and it was
he, not Crestron, who continued to ship them?
Alan

The distributor at the time told us this. They weren't in the warehouse as just about all crestron stock at that time was ordered from the US as required and we had to wait a couple of weeks for it.

Simon.
I guarantee I'll tell you the truth and I guarantee I'll tell you what you need to know but I can't guarantee that I'll be telling you anything you want to hear.
Reply
Post 19 made on Sunday August 28, 2005 at 17:09
tnova
Long Time Member
Joined:
Posts:		October 2004
169
We've had a run of (5) RMA's issued by Crestron in the past month. I was starting to worry that this somehow might be indicative of some bigger issues at Crestron. Probably just bad luck.

Does anyone here carry both AMX and Crestron? If so, how has it been dealing with Crestron on this? Any threats of losing your franchise? Do you sell both in the residential market? If yes, on what basis do you select one platform over the other? Thanks in advance.
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Post 20 made on Monday August 29, 2005 at 05:18
BCM-OZ
Active Member
Joined:
Posts:		April 2004
534
On 08/26/05 03:55 ET, simoneales said...
The quote was from Crestron USA themselves, direct
to our client.

I admit that I've skipped over alot of this thread, but if Crestron is under-quoting their own distributor, I would get directly in contact with Sean at Crestron Control Solutions.

Crestron Control Solutions Pty Ltd (ABN 34 109 172 965)
22/277 Middleborough Rd Box Hill VIC 3128
PO Box 151 Blackburn South VIC 3130
Phone: (03) 9890 8510
Fax: (03) 9890 8512
Email: [email protected]
Sales: [email protected]
Support: [email protected]

I'm sure he'd like to know!
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