Anyone had any experience with Vonage in a customer's home?

I use it personally, and it works pretty well, although it can lose quality or cut out altogether if you run anything that takes all the available bandwidth, such as a file-sharing program.

However I personally find the benefits in terms of price and features outweigh that inconvenience - and for most of my customers who only use their 4Mb cable connections for email and web-browsing, I can't see it would be an issue. It only needs 100k of bandwidth, I'm just a bandwidth hog. :)

I'm just wondering about putting it into a structured cabling panel, as it would seem to me to be ideal - your data source is in there, and the adaptor could act as your phone source. Anyone tried it?

I have the Linksys wireless G router with Vonage phone adapter built in.It works great.I just connect the modular plug output to my 66 block.It feeds all phones from my panel.My tivo won't recognize the voip dial tone,and won't connect,so not everything is perfect.Otherwise the phone rates(especially international)are graet and you don't get raped for service fees or surcharges.

one thing to look out for, especially with older customers, is that 911 service may not be available with Vonage- TWC's phone service here isn't hooked up to the 911 service.

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I'm sorry, but it's copper all the way for me... I'm not interested in having the one time I don't have dial tone being the time I cut my hand off in the table saw... Nice reliable copper from the local Ma Bell... works every time.

Of course, I could save money by getting rid of my modem line, considering I've had a cable modem for years... talk about lazy!

I've had it for about 6 months now and have never lost dial tone except when the power was out, which meant the modem was dead! But never fear cell phones are here!!! in case of an emergency. The only thing i don't like is havig to dial the area code on every phone call, but come to think of it i do that on my cell phone also, i guess soon enough we'll just go to 10 digit numbers (or more) anyway. I didn't know about the tivo problem! What about sat receivers? My whole reason for switching was to try out new technology before we interface with it in a customers home and having jus used it as a phone i never even thought about there being some products not able to call out?
I'm also wonder if it would work @ our hotel in Guatemala when we go to pick up our son, which we're adopting? Throw it in the suitcase, attach to high speed modem, call home for free? ust a thought

Havent gone that direction yet as I play a lot of Online gamies and didnt want togive up the bandwidth.... Camcast just bumped me from 300 to 400Mb/s so I may go that route now.... dunno though..... I use replay and Ultimate TV right now... but the UTV is on its last leg and looks like i may need TiVO to replace it......

It would work in Guatemala, as long as you have a high-speed data connection to plug it in to.

Gaming won't affect it, I run it perfectly happily with online games - the only time it becomes an issue is at around 9pm at night when there's high usage in the area, and my bandwidth drops to almost nothing (but that's more to do with my terrible cable connection).

911 calling is also not an issue for most people.

I am happy with it personally, it does all sorts of great things - I'm really interested in whether customers like it, does it create headache service calls?

it is not vonage , but I think VOIP is useful if you do a lot of long distance calling and the company is in the locations you call. My sister just got a job in Ottawa (yesterday was her first day) and got a small apartment there. Her fiancé and everyone else she knows lives here in Montreal. Going with VOIP and Cable, means that she ends up with
a) Montreal number so we can call her without long distance costs
b) Ottawa number so anyone there can call her without long distance costs
c) she can call here and there (and anywhere in Canada and US) without long distance costs
d) and it costs here less then having high speed internet, normal phone and good LD plan (the plan is for her fiancé to stay here in Montreal at least for the first year and I am guessing many hours of them on the phone)


so in this case VOIP is good. But I would not go with VOIP under other circumstances (i.e. someone that rarely does LD calling)

I wouldn't throw your son in the suitcase.

lol


that will be the most expensive free call you will have. It should work, but every hotel I have been into high speed is not cheap, and I would guess a call made froma phone outside the hotel would be much cheaper

It would be much MUCH cheaper if i could! (Just throw him in the suitcase)

I wouldn't attatch him to a modem either, I doubt he'll be high-bandwidth.