On December 4, 2022 at 10:05, TouchCommander said...
Switch to AV PRO Edge and you will fix your problem. Great support and 10yr warranty. Everytime I went cheap with Vanco it bit me in the butt.
FWIW, I replaced a set of Snap extenders with AV Pro Edge and they solved the same problem for a few days. System worked on the Snap extender for a year prior to spazzing out.
I don't know what the hell Samsung did but it is starting to become a huge problem. The distributed video (or extender), Marantz AVR and ~1 year old or newer Samsung tv comb is wreaking havoc (and making us look like a bunch of monkeys doing you know what to a football).
It is odd as I have numerous combos, some in the same house, that are fine.
Samsung panel/Crestron DM = no issues
Samsung panel/Marantz AVR being fed DM via HDMI direct = No issues
Samsung panel/Marantz AVR/any HDMI extender = Problem
LG (or Sony) panel/Marantz AVR/any HDMI extender = No problem (so far)
The breakdown is caused by the AVR/extender combo but it isn't the AVR's fault per se, it is the tv flipping out.
We are almost 20 years in to HDMI as our primary video source. Why are we still having problems like this?