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Topic:
Savant Remote Questions?
This thread has 4 replies. Displaying all posts.
Post 1 made on Thursday December 2, 2021 at 07:46
MashrafeMortaza
Junior Member
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December 2021
1
Is there anyone in the group that could answer some Savant questions?

I’m not a dealer but have an existing client who has asked me to fix the Internet at his mountain cabin as his big box retailer that originally installed the system has sent out the wrong tech three times.

I need to replace his router and access points and want to make sure it doesn’t interfere with his Savant remote/hub.

If this gets deep I’m willing to compensate someone for their help.

Thanks!
Post 2 made on Thursday December 2, 2021 at 08:49
Redbiker98
Regular Member
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November 2020
209
It shouldn't, as long as you keep the network names/passwords the same.
Post 3 made on Thursday December 2, 2021 at 10:39
Brad Humphrey
Super Member
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February 2004
2,598
On December 2, 2021 at 08:49, Redbiker98 said...
It shouldn't, as long as you keep the network names/passwords the same.

Don't forget he needs to use the same security settings for the new WiFi as well, not just the same SSID & passwords.
Some equipment that sees a change from say: TKIP to AES or WPA2 to WPA3 on the security protocol, will treat it as a brand new connection. Requiring him to have access to the equipment to login into a new WiFi connection.

Also! You need to see if their are any static IP addresses (DHCP reservations) that were set in the router, DNS services, etc. If you don't do this, you could break the system. Requiring someone who has access to the equipment, to go in and reprogram.

It very well may NOT be just as simple as Redbiker98 assumes.
You have to do your do diligence and go thru ALL the settings in the current router and WAPs, to make sure and copy every detail over to the new setup that could affect connectivity of the house systems.
Post 4 made on Thursday December 2, 2021 at 12:43
ericspencer
Active Member
Joined:
Posts:
December 2011
536
Don't bother replying to this one - they guy is a spammer who copied another users post from a few months back
Not my circus, not my monkeys
Post 5 made on Thursday December 2, 2021 at 13:02
Brad Humphrey
Super Member
Joined:
Posts:
February 2004
2,598
On December 2, 2021 at 12:43, ericspencer said...
Don't bother replying to this one - they guy is a spammer who copied another users post from a few months back

Ahhh.... He got me!
Those copy/paste trolls are harder to spot.


[edit]:
Found the original thread. Seems everything worked out for William.


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