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Topic:
Savant Remote Questions
This thread has 6 replies. Displaying all posts.
Post 1 made on Friday August 27, 2021 at 09:59
william david design
Super Member
Joined:
Posts:
March 2005
2,943
Is there anyone in the group that could answer some Savant questions?

Iím not a dealer but have an existing client who has asked me to fix the Internet at his mountain cabin as his big box retailer that originally installed the system has sent out the wrong tech three times.

I need to replace his router and access points and want to make sure it doesnít interfere with his Savant remote/hub.

If this gets deep Iím willing to compensate someone for their help.

Thanks!
Defectus tuus consilium carpere discrimen mihi non constituit.
Post 2 made on Friday August 27, 2021 at 19:39
Don Heany
Senior Member
Joined:
Posts:
September 2008
1,173
I wouldnít fret that situation at all. Network scan should give you a good indicator on dhcp range. Port forwarding is far and few between now. Set it up and let it rip. You wonít have to pay any of us to send you down the 2.4MHz path;)
Post 3 made on Friday August 27, 2021 at 19:52
Impaqt
RC Moderator
Joined:
Posts:
October 2002
6,139
Savant remotes operate on Wifi, as long as the remote is on the same network as the host, They should find each other.

Keep the lan and WiFi SSID/Passwords the same and you should have no issues at all.
Post 4 made on Thursday September 2, 2021 at 15:56
drewski300
Super Member
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Posts:
January 2007
3,829
My only suggestion is to verify if they set static addresses for all of the equipment or DHCP reservations. That may cause some communication issues with some things. Savant controlling devices IP, etc. But ultimately, you shouldn't have if you keep it on the same subnet.
"Just when I thought you couldn't possibly be any dumber, you go and do something like this... and totally redeem yourself!"
Post 5 made on Thursday September 2, 2021 at 16:54
internetraver
Advanced Member
Joined:
Posts:
April 2003
787
Is is one of those "consumer" remote/hub units that they went with for that brief period Bob was gone or is it an actual Savant system?

If it's the hub, toss it and get him something real.
Post 6 made on Friday September 3, 2021 at 15:09
CoreAVConcepts
Long Time Member
Joined:
Posts:
September 2003
247
Do you have the model number of the remote? If it's a little older (1st version of the REM-1000) it may be a bluetooth version with a wi-fi base. Even if you put a new network in with the same SSID password you'll likely need the Savant Connect app to identify it.
OP | Post 7 made on Tuesday September 7, 2021 at 08:42
william david design
Super Member
Joined:
Posts:
March 2005
2,943
Hey guys thanks for your answers. I followed your recommendations and the remote came up just fine after I brought the network back online.

Thanks again!
Defectus tuus consilium carpere discrimen mihi non constituit.


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