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Topic:
2021 Samsung Frame TV - YouTube tv app crashes
This thread has 16 replies. Displaying posts 1 through 15.
Post 1 made on Saturday April 3, 2021 at 00:14
tca
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The tv is up to date and has been rebooted. The YouTube tv app works until you change channels a few time and then it just goes black. The only way to get it back is a tv reboot. This can’t be the solution. Has anyone else experienced this?

Thanks
Post 2 made on Saturday April 3, 2021 at 01:51
punter16
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We had the Smart portion of the new Terrace TVs crash over and over. We had a job where it made sense to try using the Smart apps vs. a separate streaming device...that didn't work. We won't be doing that again.

It's interesting to me how a $40.00 Roku works fine but TV-based Smart apps just fail constantly.
See our Youtube page for info about smart homes, great audio and more.

[Link: youtube.com]
Post 3 made on Saturday April 3, 2021 at 07:51
Brad Humphrey
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On April 3, 2021 at 01:51, punter16 said...
It's interesting to me how a $40.00 Roku works fine but TV-based Smart apps just fail constantly.

You're talking about a market, that is hyper cost sensitive to the bottom line. They will shave any corner to save even a penny ($0.01) on the product. So the SOC (System On a Chip) that is used, is the absolute cheapest to just barely get the job done for that model.
In many situations, that doesn't make for the best user experience.

That is one of a 'list' of reasons why it is usually not a good idea to rely on the TV apps. But so many people just keep pushing to try and make it so. I just don't get it *shakes head*.
Post 4 made on Saturday April 3, 2021 at 08:57
IRkiller
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Isn't is well established industry practice to not use TV's for streaming?! In an 8year old's standalone bedroom maybe, but not for anything taken seriously. This is ~10 years true now.
how in the hell does ernie make money?
OP | Post 5 made on Saturday April 3, 2021 at 10:53
tca
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I agree with all of that, and the client knows. In this situation it's for a guest room and it's a simple stand-alone setup so they wanted as minimal as possible. It's not problem to install a roku, but it's just a shame in 2021 on a brand new model that we still have these issues. They should either stop making smart TV's, or make them so they work period.
Post 6 made on Saturday April 3, 2021 at 12:11
internetraver
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I would agree that an external device (Apple TV, Roku) was always the way to go until recently.  The consistency of the interface was the same experience regardless of the brand of TV.  Also, the processors in TV's were never quite as snappy as a true streamer.

Recently though, with the improvements of TV processors (specifically higher end models) I have no issue if a client prefers to use the built in apps in areas that are not the main movie experience.

However, for some reason I have to constantly re-sign in to Hulu on my Frame TV......FTI (F this industry).
Post 7 made on Monday April 5, 2021 at 10:01
MNTommyBoy
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On April 3, 2021 at 00:14, tca said...
The tv is up to date and has been rebooted. The YouTube tv app works until you change channels a few time and then it just goes black. The only way to get it back is a tv reboot. This can’t be the solution. Has anyone else experienced this?

Thanks

Does it pop up any type of error code? I've had YouTube and Roku Ultra issues lately, so trying to compare notes... Is the client signed in to their YT account?
"There's a big difference between winging it and seeing what happens. Now let's see what happens." ~MacGruber
Post 8 made on Wednesday May 5, 2021 at 10:24
Trunk-Slammer -Supreme
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I wonder if this has been brought up more now that YT TV is no longer offered on any new Roku?

Could it spread from this most recent decision from YT and Roku?
Post 9 made on Wednesday May 5, 2021 at 10:43
Impaqt
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On May 5, 2021 at 10:24, Trunk-Slammer -Supreme said...
I wonder if this has been brought up more now that YT TV is no longer offered on any new Roku?

Could it spread from this most recent decision from YT and Roku?

It will certainly be more relevant if they dont figure it out. People with Rokus will be looking at other options for the Youtube TV, and if they already have a TV that support it, why not use that?
Post 10 made on Friday May 28, 2021 at 17:43
tomciara
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I think I would even feel better about a Roku stick than built-in TV apps.
There is no truth anymore. Only assertions. The internet world has no interest in truth, only vindication for preconceived assumptions.
Post 11 made on Friday May 28, 2021 at 20:36
Impaqt
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On May 28, 2021 at 17:43, tomciara said...
I think I would even feel better about a Roku stick than built-in TV apps.

But the problem is that Roku isnt going to have the Youtube TV app.
Post 12 made on Saturday May 29, 2021 at 13:30
tomciara
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On May 28, 2021 at 20:36, Impaqt said...
But the problem is that Roku isnt going to have the Youtube TV app.

Mah bad for not reading the OP again.  I just picked up the TV Apps part of it...
There is no truth anymore. Only assertions. The internet world has no interest in truth, only vindication for preconceived assumptions.
Post 13 made on Saturday May 29, 2021 at 14:13
Brad Humphrey
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On May 28, 2021 at 20:36, Impaqt said...
But the problem is that Roku isnt going to have the Youtube TV app.

How many people are using the YouTube TV app thou?

I know when I test drove it a few years ago, it was the favorite among everyone in the household for 'multi service streaming'. But it was also the most expensive.
Since then, I hear the interface has gone thru changes (because every developer is always "If it ain't broke, we are still going to fix it") and has gotten worse. At the same time, the price has gone up.
So I'm not sure YouTube TV is even a desirable platform anymore, if you are looking at those kind of streaming apps.
Post 14 made on Sunday May 30, 2021 at 01:53
Jessyboi
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Having the same issues.
Post 15 made on Thursday July 8, 2021 at 11:10
tomciara
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On May 29, 2021 at 14:13, Brad Humphrey said...
How many people are using the YouTube TV app thou?

I know when I test drove it a few years ago, it was the favorite among everyone in the household for 'multi service streaming'. But it was also the most expensive.
Since then, I hear the interface has gone thru changes (because every developer is always "If it ain't broke, we are still going to fix it") and has gotten worse. At the same time, the price has gone up.
So I'm not sure YouTube TV is even a desirable platform anymore, if you are looking at those kind of streaming apps.

I use it and several clients and friends do also. Still works on Roku, although new clients may not see it in the channel store.  It was one of the better services to give major networks and local sports.  It works well at hoe or mobile and has a decent interface.  It did go from $40 when I signed up to $65 but still cheaper than Comcast.  AT&T is not even worth considering.

I tried PlayStation Vue but the interface was not as good as YTTV.

I might try Hulu for live TV next.
There is no truth anymore. Only assertions. The internet world has no interest in truth, only vindication for preconceived assumptions.
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