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Topic:
85" Samsung Q950 Install Advice
This thread has 26 replies. Displaying posts 16 through 27.
Post 16 made on Sunday January 17, 2021 at 10:58
lippavisual
Senior Member
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1,458
On January 16, 2021 at 18:09, Fins said...
What arm did you use? Because this tv is rated at 145lbs. I haven’t seen an arm rated for that weight.

Chief.
Post 17 made on Sunday January 17, 2021 at 16:02
Impaqt
RC Moderator
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6,229
Do they "Stock" 85" 8k TV's?

Its not difficult to order a bracket.
Post 18 made on Sunday January 17, 2021 at 21:27
Brad Humphrey
Super Member
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2,586
On January 17, 2021 at 16:02, Impaqt said...
Do they "Stock" 85" 8k TV's?

Its not difficult to order a bracket.

That's what I was thinking.
I mean, it isn't like someone called saying "I have a 85" TV, I demand it be installed today or I'm calling someone else"

I guess it's also possible the company Fins works for now, only places an order for accessories every 3 months (per quarter). Buy large bulk and save $$$. But risk not always having what you need.
But then couldn't they offer a later date on install, with a mount that was 'special ordered' and mark it up appropriately? I'm not aware of any shortages on mounts that happened last year.

I don't know. I'm having a hard time following the logic. Customer wants TV wall mounted, order the proper mount, schedule the install, and get paid... What am I missing? (other than the same day customer type).
Post 19 made on Monday January 18, 2021 at 10:18
Fins
Elite Member
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11,627
On January 17, 2021 at 16:02, Impaqt said...
Do they "Stock" 85" 8k TV's?

Its not difficult to order a bracket.

We do stock TVs. We go through a lot of TVs. And 4K 85” TVs haven’t been a problem. So no one considered the 8k would weigh so much more. One of those things when installers aren’t spec’ing product
Civil War reenactment is LARPing for people with no imagination.

Post 20 made on Monday January 18, 2021 at 10:31
Fins
Elite Member
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On January 17, 2021 at 21:27, Brad Humphrey said...
That's what I was thinking.
I mean, it isn't like someone called saying "I have a 85" TV, I demand it be installed today or I'm calling someone else"

I guess it's also possible the company Fins works for now, only places an order for accessories every 3 months (per quarter). Buy large bulk and save $$$. But risk not always having what you need.
But then couldn't they offer a later date on install, with a mount that was 'special ordered' and mark it up appropriately? I'm not aware of any shortages on mounts that happened last year.

I don't know. I'm having a hard time following the logic. Customer wants TV wall mounted, order the proper mount, schedule the install, and get paid... What am I missing? (other than the same day customer type).

What your missing is that you weren’t there and don’t know all of the details. You also just want to try to make a big deal out of something that I didn’t want to get into an Ernie sized post over. But if you would like to know, the tv was on order for 8 months. The person that placed the order wasn’t told a special mount was needed. After 8 months a shipping notice arrived and the tv showed up the next day. The install wasn’t scheduled only after the screen was checked. Trying to keep the customer happy, another person scheduled it for install the next day not knowing anything about mounting might be an issue, then when myself and another tech arrived, we found even if we did have the right mount, some wires would have to be fished and there were multiple rows of blocking in the wall.

Do you feel better now?
Civil War reenactment is LARPing for people with no imagination.

Post 21 made on Monday January 18, 2021 at 13:52
Brad Humphrey
Super Member
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On January 18, 2021 at 10:31, Fins said...
Do you feel better now?

I do!
Always nice to hear the story on things we all have (or will have) to deal with and how it went for someone else.

I also understand now that you have to sometimes deal with extra frustration on your jobs, that you really shouldn't have to. Which is why it is so frustrating.
Post 22 made on Monday January 18, 2021 at 14:29
Fins
Elite Member
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11,627
On January 18, 2021 at 13:52, Brad Humphrey said...
I do!
Always nice to hear the story on things we all have (or will have) to deal with and how it went for someone else.

I also understand now that you have to sometimes deal with extra frustration on your jobs, that you really shouldn't have to. Which is why it is so frustrating.

But the point that you caused everyone to skip over was I’ve seen two of these TVs and both were defective out of the box
Civil War reenactment is LARPing for people with no imagination.

Post 23 made on Monday January 18, 2021 at 14:35
Ernie Gilman
Yes, That Ernie!
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December 2001
30,104
Why the animosity toward someone who wants clarity? Your last post might have been subtitled "how the realities of installation are more difficult these days" or something like that. I mean, this thread is one long tortuous screw-up, with each bit of the screw-up totally normal and believable "during these trying times."

Don't fear or put down more complete communication. It's not like we're going to run out of pixels.
A good answer is easier with a clear question giving the make and model of everything.
"The biggest problem in communication is the illusion that it has taken place." -- G. “Bernie” Shaw
Post 24 made on Monday January 18, 2021 at 15:03
Fins
Elite Member
Joined:
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June 2007
11,627
On January 18, 2021 at 14:35, Ernie Gilman said...
Why the animosity toward someone who wants clarity? Your last post might have been subtitled "how the realities of installation are more difficult these days" or something like that. I mean, this thread is one long tortuous screw-up, with each bit of the screw-up totally normal and believable "during these trying times."

Don't fear or put down more complete communication. It's not like we're going to run out of pixels.

It had nothing to do with the point
Civil War reenactment is LARPing for people with no imagination.

Post 25 made on Tuesday January 19, 2021 at 08:41
Brad Humphrey
Super Member
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Posts:
February 2004
2,586
On January 18, 2021 at 14:35, Ernie Gilman said...
Why the animosity toward someone who wants clarity?

Because working under stress causes irritability, which leads to snarky.
I don't mind cause I understand.
Post 26 made on Tuesday January 19, 2021 at 14:55
rmalbers
Founding Member
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October 2001
777
Wow, those things do weigh a lot, I would have never guessed that: 119 lbs screen only, with stand 145 lbs.
Post 27 made on Wednesday January 20, 2021 at 11:42
Fins
Elite Member
Joined:
Posts:
June 2007
11,627
On January 19, 2021 at 14:55, rmalbers said...
Wow, those things do weigh a lot, I would have never guessed that: 119 lbs screen only, with stand 145 lbs.

I think the Sony 8K is even more.
Civil War reenactment is LARPing for people with no imagination.

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