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Topic:
Bell Fibe 4K PVR URC 890 IR issues
This thread has 3 replies. Displaying all posts.
Post 1 made on Wednesday December 9, 2020 at 11:22
Darby93
Long Time Member
Joined:
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April 2017
12
Trying to program a URC MX-890 remote with CCP for a Bell Fibe 4K PVR (Arris VIP5662W). I cant get any of the Bell Fibe or Arris codes in the URC database to work. I have learned all of the codes off the bell fibe remote (by unplugging the receiver first so the remote works IR instead of bluetooth) but the learned codes are spotty at best, for example the arrow commands work fine in some applications but not in others. Ive tried learning the codes a ton of times but cannot get them to work perfectly. Intermittently some codes will double hit or miss a hit (line of sight or emitter). Am I missing something in the URC database here? I have spoken to URC tech support but the couldn't suggest anything else...
Post 2 made on Wednesday December 9, 2020 at 12:59
highfigh
Loyal Member
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Posts:
September 2004
8,311
On December 9, 2020 at 11:22, Darby93 said...
Trying to program a URC MX-890 remote with CCP for a Bell Fibe 4K PVR (Arris VIP5662W). I cant get any of the Bell Fibe or Arris codes in the URC database to work. I have learned all of the codes off the bell fibe remote (by unplugging the receiver first so the remote works IR instead of bluetooth) but the learned codes are spotty at best, for example the arrow commands work fine in some applications but not in others. Ive tried learning the codes a ton of times but cannot get them to work perfectly. Intermittently some codes will double hit or miss a hit (line of sight or emitter). Am I missing something in the URC database here? I have spoken to URC tech support but the couldn't suggest anything else...

Did they tell you that URC has the most comprehensive database in the industry? They don't.

I just added one of these to my Harmony remote and a note showed that this piece may use more than one IR language. It also showed that if you need to change it, go to:

Settings>Devices>BELL FIBETV DVR>Device Versions

If that doesn't work, I would contact the provider and ask them to send the HEX codes after explaining the need.

You can change the number of repeats for the codes in the URC Editor- have you tried that?
My mechanic told me, "I couldn't repair your brakes, so I made your horn louder."
OP | Post 3 made on Wednesday December 9, 2020 at 17:56
Darby93
Long Time Member
Joined:
Posts:
April 2017
12
I have tried changing the number of repeats all the way down to 0 and it did not help. I will try changing the IR language next opportunity I have, I would think that URC would at least have the default language in their DB though, I mean this is a really popular device (At least in Canada it is). I cant even imagine the amount of time it would take to track down someone at Bell that even knows what hex codes are, that sounds like a prayer tbh.
Post 4 made on Wednesday December 9, 2020 at 22:46
mrtristan
Select Member
Joined:
Posts:
October 2003
1,634
These codes are hard to figure out with URC. RTI and Procontrol allow you to manipulate the command to make it work. Harmony works well too. I don't worry about it too much these days because I do less and less of these remotes now.


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