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Topic:
Do you take on jobs where the Client provides all components?
This thread has 21 replies. Displaying posts 16 through 22.
Post 16 made on Thursday October 22, 2020 at 10:02
Hasbeen
Loyal Member
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November 2007
5,259
It would depend on my schedule.

Maybe tell him...During the consult phase we're going to come in, tone out the wiring, verify this, double check that.  Then make recommendations.  Then the ball is in your court, you know what you're getting into...and obviously charge him for toning everything out regardless if you take the job or not.
Post 17 made on Thursday October 22, 2020 at 19:11
Mac Burks (39)
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On October 22, 2020 at 10:02, Hasbeen said...
It would depend on my schedule.

Maybe tell him...During the consult phase we're going to come in, tone out the wiring, verify this, double check that.  Then make recommendations.  Then the ball is in your court, you know what you're getting into...and obviously charge him for toning everything out regardless if you take the job or not.

Agreed. If you are busy say thanks but no thanks. If you are slow...do it.

Charge for your time to verify whats there. That may be a day or a week. We call it "Discovery".

Ask the client for a document/drawing for how he wants things connected. If he doesn't have that charge for your time to create a system design. If he does have it and its not going to work charge for your time to correct it.

Make sure you structure payment so that you are collecting a small percentage at the end vs working for free and being strung along forever with "it never worked right and thats why i havent paid".
Avid Stamp Collector - I really love 39 Cent Stamps
Post 18 made on Saturday October 24, 2020 at 16:32
BizarroTerl
Active Member
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547
I can see it now. He's only going to use it at night. Then, when the super bowl is on you get a call for him irate that he has all his friends over and it looks like crap because the entire picture is washed out.
Post 19 made on Saturday October 24, 2020 at 16:38
Ernie Gilman
Yes, That Ernie!
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29,704
This was painfully learned when we did systems for three related families, all of whom wanted the best price before they'd okay the deal... and then when they owed money at the end, they insisted on negotiating price. Grrrrr.

On October 22, 2020 at 19:11, Mac Burks (39) said...
Make sure you structure payment so that you are collecting a small percentage at the end vs working for free and being strung along forever with "it never worked right and thats why i havent paid".

I'd allow, say, $500 to $1000 to be unpaid up till the end, depending on the size of the job. That's enough that they feel they have a hook on us, and it's little enough that we can walk if we have to.
A good answer is easier with a clear question giving the make and model of everything.
"The biggest problem in communication is the illusion that it has taken place." -- G. “Bernie” Shaw
Post 20 made on Sunday October 25, 2020 at 09:54
Anthony
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WRT to the scenario in the first post in this thread the answer is no. IMHO that is just asking for trouble and I don't feal a need for us to buy into other peoples problems.

WRT to the title of this thread the answer is yes. It depends on the interpretation of Job and client provides equipment but there are many scenarios where we did that.

Has there been cases where clients have moved and wanted us to uninstall their old equipment and install it in the new place? absolutely.

Has there been cases where a client upgraded their home and then wanted us to install their old equipment somewhere else as a second job. For sure

When we deal with an international (or across country) install do we provide the equipment, absolutely not. What we provide is the know how and supervision to our standards.
...
Post 21 made on Sunday October 25, 2020 at 11:51
buzz
Super Member
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May 2003
3,611
There are inverse situations too. We were recently called to remove a system that we had installed years ago. (In the component video era) The owner has residences in several regions and is preparing to sell this house, asking us to tear down the system and stage equipment for passing out to family. We dusted the units, unmounted the TV, and created multiple piles, each pile associated with a unit and it’s accessories and manuals.

Probably the biggest winner here is the real estate agent feeling that the house will present better. The equipment is obsolete. Maybe the Pronto’s will have some value on eBay.
Post 22 made on Wednesday October 28, 2020 at 08:28
Mr. Brad
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April 2008
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Run away as fast as you can!
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