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Topic:
Transfer OvrC devices to another dealer
This thread has 32 replies. Displaying posts 31 through 33.
Post 31 made on Saturday January 14, 2023 at 10:34
highfigh
Loyal Member
Joined:
Posts:
September 2004
8,311
On April 17, 2020 at 20:35, Ranger Home said...
The ONLY way to transfer a Hub is to DELETE it from the existing site. Then its free to use anywhere. Not sure how you would be able to do that if you didnt have access to the original OvrC site though. Hub are not like other devices in that they cannot be transferred. Delete only.

Snap MIGHT have a way. Actually, I bet they do and can but dont and wont do it nilly willy for legal reasons.

I have a couple of WattBox units that were installed by another dealer and when the system was dismantled due to the owner going into other living arrangements and didn't need it, I got them from the dealer who dismantled everything. I called Snap and they told me they don't recommission these because of the possibility that if an installer who has access leaves an employer and wants to cause problems, they could. I still need to contact the installing dealer to have them release it, but I'm in no hurry.
My mechanic told me, "I couldn't repair your brakes, so I made your horn louder."
Post 32 made on Saturday January 14, 2023 at 20:36
Tacos
Junior Member
Joined:
Posts:
February 2021
26
On January 14, 2023 at 10:34, highfigh said...
I have a couple of WattBox units that were installed by another dealer and when the system was dismantled due to the owner going into other living arrangements and didn't need it, I got them from the dealer who dismantled everything. I called Snap and they told me they don't recommission these because of the possibility that if an installer who has access leaves an employer and wants to cause problems, they could. I still need to contact the installing dealer to have them release it, but I'm in no hurry.

You can recommission a watt box if you have a hub. A control4 controller works as a hub if it’s updated. There’s a guide on snaps site that walks you through it. You need to login into the hubs web server and have it do a network scan and delete all devices on the network off of ovrc. Then you would be able to readd any device back into another ovrc account. Had to do it at an install I had where old clients left all the old equipment and I had to recommission it onto my account.
Post 33 made on Monday January 16, 2023 at 18:08
johnmax
Long Time Member
Joined:
Posts:
June 2004
183
Also the pakedge C36 WAP controllers can be firmware updated and they turn into an OVRC Hub (removing all WAP controller capability)
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