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Topic:
911 is changing -- what you need to know -- webinar
This thread has 5 replies. Displaying all posts.
Post 1 made on Tuesday April 14, 2020 at 15:33
Ernie Gilman
Yes, That Ernie!
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December 2001
30,104
Don't know if this is of help to anyone, but here it is:

Register now:
[Link: event.webcasts.com]

Emergency dispatch and 911 is changing: the network, the information being transmitted, and the ability for 911 call takers as well as first responders in the field to receive and consume that data. With new types of data—like multi-media and device-derived location—new technology is required to handle it so it gets to the people who need it quickly and effectively.

This webinar will discuss new laws related to 911 dialing, the challenges brought by multi-line telephone systems and remote workers, the promise of next-generation 911, and what you can do to ensure your organization is prepared and compliant.


What will be covered during this webinar?

Kari’s Law – why it’s the law of the land and what it requires
Multi-line telephone systems challenges and how to mitigate liability risk
The remote worker location conundrum and call routing
RAY BAUM’s Act – how to get ready now


Speakers
Mark J. Fletcher
ENP Chief Architect for Worldwide Public Safety Solutions
Avaya

Brian Anderson
Practice Leader for Public Safety
Avaya


Sponsor
Avaya
A good answer is easier with a clear question giving the make and model of everything.
"The biggest problem in communication is the illusion that it has taken place." -- G. “Bernie” Shaw
Post 2 made on Tuesday April 14, 2020 at 16:42
Fred Harding
Super Member
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October 2001
3,460
Note that Panasonic has discontinued the venerable kxta824 system as a result of these changes. All other current models remain.
On the West Coast of Wisconsin
OP | Post 3 made on Tuesday April 14, 2020 at 17:11
Ernie Gilman
Yes, That Ernie!
Joined:
Posts:
December 2001
30,104
It's a good thing, too. From what you say I gather it has a venerable disease.
A good answer is easier with a clear question giving the make and model of everything.
"The biggest problem in communication is the illusion that it has taken place." -- G. “Bernie” Shaw
Post 4 made on Wednesday April 15, 2020 at 08:04
Don Heany
Senior Member
Joined:
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September 2008
1,178
Read the article Ernie posted about these laws and the horrific issues when calls were placed repeatedly but weren’t able to access an outside line without hitting *9 or some combination. Judging by the topic of device level triangulation and multiple call points / destinations that perhaps a big red button could replace the need to key a series of entries on any device or handset along with sms/text capability.

I read “discounted” first regarding the Panasonic, hah! Which also got me thinking that Panasonic should almost certainly offer a trade in program for non-compliant systems.
Post 5 made on Wednesday April 15, 2020 at 09:30
Fred Harding
Super Member
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3,460
Don, couple of thoughts on that.

Panasonic engineered the system to meet requirements of the time it was made. That phone system has been available for at least a decade (I remember programming one for Greg Calvimontes while standing in line for a lunch at a seminar in Chicago, which was 10 years ago.).

Are manufacturers expected to anticipate changes in the law ten years ahead?

Telephone system business in our world has changed over those ten years. Existing systems will still function just fine. They are in place, and as such, I've been told do not need to be replaced to comply with the new law. It's only new installations that need to meet the standards.

My favorite supplier stopped sales of the KXTA824 when we learned of the new law. That was last fall some time....
On the West Coast of Wisconsin
Post 6 made on Wednesday April 15, 2020 at 19:03
Don Heany
Senior Member
Joined:
Posts:
September 2008
1,178
On April 15, 2020 at 09:30, Fred Harding said...
Don, couple of thoughts on that.

Panasonic engineered the system to meet requirements of the time it was made. That phone system has been available for at least a decade (I remember programming one for Greg Calvimontes while standing in line for a lunch at a seminar in Chicago, which was 10 years ago.).

Are manufacturers expected to anticipate changes in the law ten years ahead?

Telephone system business in our world has changed over those ten years. Existing systems will still function just fine. They are in place, and as such, I've been told do not need to be replaced to comply with the new law. It's only new installations that need to meet the standards.

My favorite supplier stopped sales of the KXTA824 when we learned of the new law. That was last fall some time....

Fair thoughts Fred, thank you! I have two daughters, 7yo and 8mo- to think of a youngster trying to do the right thing (though with extremely low probability in this scenario) on a business phone, that makes me uneasy.


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