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Topic:
Araknis 310 firmware upgrade
This thread has 14 replies. Displaying all posts.
Post 1 made on Wednesday November 27, 2019 at 04:24
Fiasco
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Upgraded my firmware.... mistake

After the firmware update the 310 will not route internet to the lan unless the default gateway / IP of the router is 192.168.2.1
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Post 2 made on Wednesday November 27, 2019 at 11:18
kgossen
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IF nothing is broken, don't update. I have systems running on 5+ year old firmware with zero issues. If they want to add something that requires an update, then fine. Otherwise, if it ain't broke, don't fix it.

Was this a new release?
"Quality isn't expensive, it's Priceless!"
Post 3 made on Wednesday November 27, 2019 at 13:55
internetraver
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On November 27, 2019 at 11:18, kgossen said...
IF nothing is broken, don't update.

I'd say I disagree when it comes to network equipment.  There are new attacks discovered everyday and the only way to secure your firewall is applying the update.
Post 4 made on Thursday November 28, 2019 at 12:14
ichbinbose
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On November 27, 2019 at 13:55, internetraver said...
I'd say I disagree when it comes to network equipment.  There are new attacks discovered everyday and the only way to secure your firewall is applying the update.

Exactly. Not updating network equipment and or the firmware is simply irresponsible.
Post 5 made on Thursday November 28, 2019 at 12:53
kgossen
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15 years, no attacks, no hacks, no problems.
"Quality isn't expensive, it's Priceless!"
Post 6 made on Thursday November 28, 2019 at 13:00
Brad Humphrey
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On November 28, 2019 at 12:53, kgossen said...
15 years, no attacks, no hacks, no problems.

15 years.... head in the sand.
Post 7 made on Thursday November 28, 2019 at 16:02
tweeterguy
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What version did you come from and go to?
Was snap av notified about this? What was the outcome?
If you rolled back the firmware; issue resolved?
Post 8 made on Thursday November 28, 2019 at 19:06
internetraver
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On November 28, 2019 at 12:53, kgossen said...
15 years, no attacks, no hacks, no problems.

A properly done intrusion means nobody knows about it.
Post 9 made on Tuesday December 3, 2019 at 08:33
Duct Tape
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I don't see any new version listed beyond the 1.2 that has been out there awhile now.  maybe something corrupted during the update.  I'd factory default the switch and try to apply the update again.
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Post 10 made on Tuesday December 3, 2019 at 13:43
hchang
Junior Member
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December 2019
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Fiasco,

For AN-310-RT-4L2W, the most up to date firmware version is V.1.0.40. There are no known issues where firmware update would cause users to manually change setting after firmware update. I would recommend to factory default your router and update the firmware again if necessary. Please also contact SnapAV's support team for additional support if the above does not resolve your issue.

Thank you
Herman
SnapAV Product Team
Herman
Post 11 made on Tuesday December 3, 2019 at 14:26
oprahthehutt.
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On November 28, 2019 at 12:53, kgossen said...
15 years, no attacks, no hacks, no problems.

You are running a 15 year old router/firewall?
Post 12 made on Tuesday December 3, 2019 at 16:09
3PedalMINI
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On November 28, 2019 at 12:53, kgossen said...
15 years, no attacks, no hacks, no problems.

You’re an idiot.
The Bitterness of Poor Quality is Remembered Long after the Sweetness of Price is Forgotten! - Benjamin Franklin
Post 13 made on Saturday December 14, 2019 at 22:14
Malcolm013
Long Time Member
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Default GW for this router is 192.168.1.1

I'm using 192.168.0.XXX with nothing but issues

I'll try the above mentioned DHCP scheme
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Post 14 made on Sunday December 15, 2019 at 19:58
edizzle
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On December 14, 2019 at 22:14, Malcolm013 said...
Default GW for this router is 192.168.1.1

I'm using 192.168.0.XXX with nothing but issues

I'll try the above mentioned DHCP scheme

it all depends on whats going on with the modem too. if the modem is defaulted to 192.168.0.1 then a schema in your router of the same will of course be trouble!! i will say a lot of cable modems do default to the 192.168.0.1 address
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Post 15 made on Sunday December 15, 2019 at 20:12
Malcolm013
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Odd thing is that it worked for 2 weeks with that DHCP scheme. Don't think that's the issue here
"Was it for this my life I sought? Maybe so, Maybe not...


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