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Topic:
Poor Quality Car Phone Mic
This thread has 9 replies. Displaying all posts.
Post 1 made on Tuesday November 5, 2019 at 09:15
crosen
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My brother-in-law bought a new 2019 Mazda CX5. The microphone is really lousy to the point that sometimes you can hardly hear him on a call.

I know very little about car electronics, but want to give him some guidance. Should he just talk to his dealer about replacing the existing mic with an aftermarket unit?

I don't know what I don't know on this topic, so would appreciate any input.
If it's not simple, it's not sufficiently advanced.
Post 2 made on Tuesday November 5, 2019 at 09:59
Ernie Gilman
Yes, That Ernie!
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My position would be that the car is new, the microphone is new, and an inaudible microphone is defective and must be replaced under warranty. Mazda, not the dealership, is responsible for delivering a working unit.
A good answer is easier with a clear question giving the make and model of everything.
"The biggest problem in communication is the illusion that it has taken place." -- G. ďBernieĒ Shaw
Post 3 made on Tuesday November 5, 2019 at 11:29
kgossen
Super Member
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Do some searching on the net for others with the same car complaining. It might be a Mazda thing across the board. If nobody else is complaining, then I agree with Ernie and get Mazda to replace it.
"Quality isn't expensive, it's Priceless!"
Post 4 made on Tuesday November 5, 2019 at 11:34
3PedalMINI
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My brother bought a 19 Miata, the mic is lousy. My M3ís mic is better but itís not excellent. My Wifeís new wranglerís mic is pretty amazing given she has the power skyroof. My transit vans mic is ok.


I think itís just how car manufacturers place the mic, deal with noise cancelling and the likes.
The Bitterness of Poor Quality is Remembered Long after the Sweetness of Price is Forgotten! - Benjamin Franklin
Post 5 made on Tuesday November 5, 2019 at 15:13
goldenzrule
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On November 5, 2019 at 11:34, 3PedalMINI said...
My brother bought a 19 Miata, the mic is lousy. My M3ís mic is better but itís not excellent. My Wifeís new wranglerís mic is pretty amazing given she has the power skyroof. My transit vans mic is ok.

I think itís just how car manufacturers place the mic, deal with noise cancelling and the likes.

Lime green decals block cell reception.  It's a fact!!!
Post 6 made on Tuesday November 5, 2019 at 17:12
King of typos
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On November 5, 2019 at 15:13, goldenzrule said...
Lime green decals block cell reception.† It's a fact!!!

But it also makes it an 8 second car in a quarter.

KOT
Post 7 made on Tuesday November 5, 2019 at 17:19
Trunk-Slammer -Supreme
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7,126
Wife's Ford Fusion Hybrid sounds great.

My 09 Mini I don't know, but I do get replies, so it can't be too bad.

My Chevy truck with a Garmin GPS can be iffy. I never know if it's going to work or not.


Could this a cell phone issue? I know mine is when I'm in certain areas where the signal strength sucks.
Post 8 made on Tuesday November 5, 2019 at 17:57
kgossen
Super Member
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Having worked in car audio for 25+ years, it's probably just a crappy mic. Car manufacturers are morons and have no idea how this stuff works.
"Quality isn't expensive, it's Priceless!"
Post 9 made on Tuesday November 5, 2019 at 22:32
Mac Burks (39)
Elite Member
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On November 5, 2019 at 09:15, crosen said...
My brother-in-law bought a new 2019 Mazda CX5. The microphone is really lousy to the point that sometimes you can hardly hear him on a call.

I know very little about car electronics, but want to give him some guidance. Should he just talk to his dealer about replacing the existing mic with an aftermarket unit?

I don't know what I don't know on this topic, so would appreciate any input.

I would do these things.

#1. Try a different phone with the brother in laws new mazda to make sure the mic is crappy with all phones/networks.

#2. Try brother in laws phone with a floor model mazda cx5.

These steps will tell you if the problem is with just your brother in laws mic or all mazda cx5 mics. If all of them suck go with an after market mic. If its just his mic get it replaced under warranty.
Avid Stamp Collector - I really love 39 Cent Stamps
Post 10 made on Wednesday November 6, 2019 at 08:06
highfigh
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On November 5, 2019 at 17:57, kgossen said...
Having worked in car audio for 25+ years, it's probably just a crappy mic. Car manufacturers are morons and have no idea how this stuff works.

Right- look at how long it took them to get into decent car audio.
My mechanic told me, "I couldn't repair your brakes, so I made your horn louder."


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