Your Universal Remote Control Center
RemoteCentral.com
Custom Installers' Lounge Forum - View Post
Previous section Next section Up level
Up level
The following page was printed from RemoteCentral.com:

Login:
Pass:
 
 

Topic:
Alarm question
This thread has 13 replies. Displaying all posts.
Post 1 made on Wednesday October 30, 2019 at 14:22
thecapnredfish
Senior Member
Joined:
Posts:
February 2008
1,397
Say an alarm failed resulting in some legal action because of the failure. Who is responsible? Alarm system provider, license holder, installer certified working under holder or all? No guesses please. Might be different per state.
Post 2 made on Wednesday October 30, 2019 at 14:25
Ernie Gilman
Yes, That Ernie!
Joined:
Posts:
December 2001
30,104
On October 30, 2019 at 14:22, thecapnredfish said...
No guesses please. Might be different per state.

Well, there was the first guess.....
A good answer is easier with a clear question giving the make and model of everything.
"The biggest problem in communication is the illusion that it has taken place." -- G. “Bernie” Shaw
Post 3 made on Wednesday October 30, 2019 at 14:45
Impaqt
RC Moderator
Joined:
Posts:
October 2002
6,233
Most alarm contracts have a waiver of liability.

you need to read the contract associated with the alarm system in question.
Post 4 made on Wednesday October 30, 2019 at 14:58
jrainey
Active Member
Joined:
Posts:
September 2010
632
and your go to on these questions for definitive answers is Ken Kirschenbaum

[Link: kirschenbaumesq.com]
Jack Rainey - Full disclosure...reformed integrator, now mid-Atlantic manufacturers rep for: Integra, Paradigm, Anthem, Parasound, Atlona, LG TV's and Metra Home Theater...among others
OP | Post 5 made on Wednesday October 30, 2019 at 15:06
thecapnredfish
Senior Member
Joined:
Posts:
February 2008
1,397
Ernie. The person responding can provide answer for their state. Your comment is not needed. I’m just doing a little research and know there are many alarm techs here. I am not one of them. So I will take their information and use what I can for my purpose.
Post 6 made on Wednesday October 30, 2019 at 18:34
davidcasemore
Super Member
Joined:
Posts:
January 2003
3,352
On October 30, 2019 at 14:22, thecapnredfish said...
Say an alarm failed resulting in some legal action because of the failure. Who is responsible? Alarm system provider, license holder, installer certified working under holder or all? No guesses please. Might be different per state.

Any or all of the above can be sued in a court of law. And you can add monitoring services and first responders to the list. The court will figure out who the unlucky party is. The lawyers usually go after the group on the list which has the deepest pockets/best insurance, or committed the most egregious behavior.
Fins: Still Slamming' His Trunk on pilgrim's Small Weenie - One Trunk at a Time!
Post 7 made on Thursday October 31, 2019 at 14:39
Mr. Brad
Advanced Member
Joined:
Posts:
April 2008
934
On October 30, 2019 at 14:58, jrainey said...
and your go to on these questions for definitive answers is Ken Kirschenbaum

[Link: kirschenbaumesq.com]

+1,000
Post 8 made on Thursday October 31, 2019 at 15:59
SWOInstaller
Select Member
Joined:
Posts:
October 2010
1,596
This would depend on why the system failed. Did the panel not report to the monitoring station, if so why not? Was it a faulty contact that didn't trigger? Did the monitoring station take too long to acknowledge the alarm (I have heard of this quite often from the larger companies)?

There are a lot of ifs and without knowing the why then you can't say who is at fault.

This would be like asking "there was a fire in the house and the smoke detectors didn't go off who is at fault?" The home owner because they didn't perform the weekly test (yes the manual states that this must be completed weekly), The installer who installed and tested the system, the engineer that designed the system, the inspector that passed the installation, the supplier who supplied the devices to the installer, or the manufacturer?
You can't fix stupid
Post 9 made on Saturday November 2, 2019 at 03:31
juliejacobson
CE Pro Magazine
Joined:
Posts:
April 2003
3,032
I second Ken Kirschenbaum. Most of the cases I've followed don't fault the installer unless they're seriously negligent.
"CEPro: your website sucks!" - Fins
www.cepro.com
[Link: twitter.com]
Post 10 made on Saturday November 2, 2019 at 13:12
Knowinnothin
Long Time Member
Joined:
Posts:
May 2011
97
On October 31, 2019 at 15:59, SWOInstaller said...
This would depend on why the system failed. Did the panel not report to the monitoring station, if so why not? Was it a faulty contact that didn't trigger? Did the monitoring station take too long to acknowledge the alarm (I have heard of this quite often from the larger companies)?

There are a lot of ifs and without knowing the why then you can't say who is at fault.

This would be like asking "there was a fire in the house and the smoke detectors didn't go off who is at fault?" The home owner because they didn't perform the weekly test (yes the manual states that this must be completed weekly), The installer who installed and tested the system, the engineer that designed the system, the inspector that passed the installation, the supplier who supplied the devices to the installer, or the manufacturer?

Starting point right here!!!!
Post 11 made on Saturday November 2, 2019 at 23:13
lowvoltguy
Long Time Member
Joined:
Posts:
September 2002
176
On October 30, 2019 at 14:22, thecapnredfish said...
Say an alarm failed resulting in some legal action because of the failure.

Please restate your question. Please elaborate.
Post 12 made on Saturday November 2, 2019 at 23:43
lowvoltguy
Long Time Member
Joined:
Posts:
September 2002
176
On October 30, 2019 at 14:22, thecapnredfish said...
Say an alarm failed resulting in some legal action because of the failure. Who is responsible? Alarm system provider, license holder, installer certified working under holder or all? No guesses please. Might be different per state.

Who is responsible? Installer working under license holder ... I wouldn't think so. Other than that, attorneys and the legal system will determine who is responsible.
Post 13 made on Sunday November 3, 2019 at 17:32
ichbinbose
Select Member
Joined:
Posts:
August 2011
1,824
Why didn’t the alarm go off?
1. It’s all wireless and the battery was dead. The client would have known.
2. The alarm wasn’t armed
3. The contact went bad and the client didn’t ask for it to be replaced
4. Someone with the code or app disarmed it
5. Criminal entered in a way to not set off the alarm.
6. Someone used Alexa to disarm
7. Monitoring station didn’t report it
8. Power outage and a dead back up battery
9. Some systems have YouTube videos showing you how to defeat them, is this one of them?

Way too many questions that would need to be answered. The reality is you can be sued for anything, but that doesn’t mean it will hold up in court.
OP | Post 14 made on Monday November 4, 2019 at 06:11
thecapnredfish
Senior Member
Joined:
Posts:
February 2008
1,397
Thanks for the replies. So a young guy getting into the field could be held liable for a malfunction if something were to happen.


Jump to


Protected Feature Before you can reply to a message...
You must first register for a Remote Central user account - it's fast and free! Or, if you already have an account, please login now.

Please read the following: Unsolicited commercial advertisements are absolutely not permitted on this forum. Other private buy & sell messages should be posted to our Marketplace. For information on how to advertise your service or product click here. Remote Central reserves the right to remove or modify any post that is deemed inappropriate.

Hosting Services by ipHouse