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Topic:
Elan G IR output trouble
This thread has 6 replies. Displaying all posts.
Post 1 made on Saturday August 10, 2019 at 20:39
KRAZYK
Long Time Member
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October 2010
480
A new system which is having some odd IR issues.
The system is using a SC10 for the control of the entire system.

Ip control is used for the Yamaha CX-5200 using 2 video zones (JVC Z1 and Samsung Z2) and the 3rd zone is using the Musiccast driver for distributed Audio through a S86 amp.

Ir control is used on Apple TV, XBOX One, Bell TV and the main JVC projector.

During original programming a problem was occurring with the Yamaha Musiccast Driver, so it was deleted and reinstalled. This seemed to fix the issues that were causing it to crash.

This is when a problem started with the IR of the JVC not outputting during event maps. It would respond from the test commands button but not from the touchscreen or viewer. Tech support resolved this by creating another video display in the media tab.

I now am having the same problem with my the XBOX one. It responds to test commands but does not work in event maps.
Has anyone seen this happen before? Odd!
KRAZYK

Things you own end up owning you!
Post 2 made on Sunday August 11, 2019 at 10:29
Don Heany
Advanced Member
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September 2008
965
Any HRís in the system? Just wondering if LoS May be in use. Whatís the IR sender set to? Also wondering why an additional display got the JVC working...
OP | Post 3 made on Sunday August 11, 2019 at 10:49
KRAZYK
Long Time Member
Joined:
Posts:
October 2010
480
One HR10 and a EL-ITP are also in the system. Nothing out of the ordinary on any of the IR sources as far as settings.

The sources all operate from the configurator screen, including the XBox one.
It's when the event map is run from either the touch screen or the HR10 that the commands are not executed properly.
KRAZYK

Things you own end up owning you!
Post 4 made on Monday August 12, 2019 at 07:23
Don Heany
Advanced Member
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Posts:
September 2008
965
Might try throwing a delay in the event map- or re-add the Xbox as this worked for the JVC.
Post 5 made on Tuesday August 13, 2019 at 17:18
Don Heany
Advanced Member
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September 2008
965
How are you making out with this?
OP | Post 6 made on Thursday August 15, 2019 at 22:15
KRAZYK
Long Time Member
Joined:
Posts:
October 2010
480
I was able to get things working with reordering sources in the mapping and delays between events. Thanks for the help!
I'm new to Elan so still figuring out my way around the software.
KRAZYK

Things you own end up owning you!
Post 7 made on Friday August 16, 2019 at 06:43
Don Heany
Advanced Member
Joined:
Posts:
September 2008
965
Right on, glad to hear!


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