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Topic:
Araknis WiFi WAP Issues with jitter, packet loss, latency
This thread has 4 replies. Displaying all posts.
Post 1 made on Wednesday July 31, 2019 at 23:27
amg1957
Lurking Member
Joined:
Posts:
July 2019
1
Has anyone seen an issue with an Araknis system where the hard wired connections have consistent latency, jitter and packet loss, but the WAPs (even standing in front of them) have large fluctuations with packet loss, jitter and latency?

It makes things like VOIP and Video over IP unusable because you will get garbled voice, and even dropped from the call.
Post 2 made on Thursday August 1, 2019 at 12:01
Brad Humphrey
Super Member
Joined:
Posts:
February 2004
2,603
Several times.
The firmware they put on these rebadged EnGenius WAPs sucks.
If the Araknis WAP is still under warranty, have Snap swap it and hope for a better experience.
If not under warranty, I would advise trashing it and using something else. If dead set on OvrC, then try ordering one of the new units and hope for the best.

Several dealers might jump on and praise how great they are. I'm just giving my experience I had with them over the last few years (random systems I would use their stuff in). I'm over it and have moved on, couldn't be happier.
Post 3 made on Thursday August 1, 2019 at 15:03
Nima@SnapAV
Lurking Member
Joined:
Posts:
April 2019
4
Hi amg1957,

It sounds like a multicast issue based on what you have posted, but there is not enough data to know for sure. Have you called our tech support to troubleshoot? I'd love to help find the root cause and address your concern.

Thanks,
Post 4 made on Thursday August 1, 2019 at 20:21
ichbinbose
Select Member
Joined:
Posts:
August 2011
1,824
I used araknis in a couple of jobs and swore it off. Far too many issues vs. the convince of OVRC.
Post 5 made on Thursday August 1, 2019 at 20:58
burtont62
Active Member
Joined:
Posts:
March 2011
591
I had some similar issues and called into tech and it took a little while to figure it out but tech made some changes to each WAP and it's been solid ever since.


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