Yes seriously; can you name one current C4 device that is controlled via serial other than an LU/Leaf VMS?

I would say using the RTI remotes to control the C4 system and I wouldn't go this route. I had to do this with URC when elan didn't have remotes and we did the control with IR. It all worked out but what a huge cluster.

wow.... the amount of conditional programming required would be insane... Not to mention, hed still be stuck with a dealer programming the control4 side. and if someone came to me and asked me to do that, I'd have to reply that I couldnt possibly charge enough to make that happen.

I’m still curious how this proposed conglomeration of C4 and RTI would work. You can’t control C4 “devices” with RTI. So you’d have two control systems in place?

That’s going to be a great user experience /s

Yeah it’s a horrible idea that IF you could do would be just a cluster f@&$k

What "major control system" (when you are no longer a dealer) still lets you download software, contact and utilize tech support and send items in for repair?

AMX/Crestron/Savant (afaik) cut you off. According to posts in the thread C4 does the same.

i said it could be done.. never said it would be a
good idea

Those are very different slices of the pie being discussed.  C4 literally disallows you from logging in to the system.  Only the dealer of record can program it.  With Total Control, as an example, being that is what I work with primarily, I could service the system forever.  The software I have will even update.  Tech support and such, I am not sure how it would work, if at all if a dealership was taken away.  But actual ability to program a system with C4, even if you have the software is removed if the dealer of record is changed to a different dealer.

I saw your response in post 24 about C4. It clears up the confusion in post 13.


This bit in Mission Systems post about C4 didnt register because i have never heard of software being disabled. That would definitely make them unique...and not in a good way.

I'm not a C4 dealer. My understanding is that configurations are built in the cloud. If this is the case, disabling a dropped dealer would be very easy for C4.

For RTI, the dealer could continue to support a customer for as long as the dealer had a platform that supported currently installed software. Things might become difficult if newly introduced hardware, not supported by the legacy software, was added to the system or if a driver needed an update. A prime example of this situation would be the new Weather driver and the Sonos driver because the system will not continue to work properly with the legacy drivers.

Thanks a lot. Now I’m going to have be having nightmares tonight about those early systems I’ve tried to black out of my memory.

Using 810's..................

ok.. just to let folks know....

Dealerships that are doing well dont get terminated. Shocking, I Know... Control4 has a pretty large dealer base. they arent chopping people indiscriminately. If you got axed, theres a pretty good reason.

Customers have complete control of who their "Dealer of record" is.

the Composer software isnt really that adamant about checking for a valid dealer license.

I know people that havent been Control4 dealers for years... but still maintain systems.

for Mac Burks

FYI Any Vantage Controls dealer can work on any Vantage system

Once upon a time, I made the mistake of taking a job with a shop that designed systems exactly this way. At the time, Control4 controller could accept IR, and programming could be created around the received IR commands. RTI remotes and touch screens were used as the main interface, and a C4 HC300 with C4 amps were powering the audio, via the RTI remotes and screens. The programming was an absolute nightmare. Needless to say, I didn't stay at that shop very long, and ultimately ended up replacing a couple of their systems. It was the best example I've ever seen of "just because you can, doesn't mean you should."