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Topic:
Control4 to RTI
This thread has 45 replies. Displaying posts 16 through 30.
Post 16 made on Friday April 19, 2019 at 14:46
Mission Systems
Long Time Member
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77
Mac, totally understand what you're saying but one of the challenges in the C4 environment that many C4 clients buy into an entire C4 ecosystem due to cost savings on equipment and configuration. This obviously can totally take the integrator out of the game where an AMX system that is controlling Lutron, Niles, etc. can be migrated to Crestron without a complete system redo.
"Hope is for suckers and fools"
Post 17 made on Friday April 19, 2019 at 14:52
bennettavi
Active Member
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675
We have done both for many years. C4 is our go-to almost 99% of the time - it is the easier of the two to program.
We only use RTI anymore for commercial when we need to customize the UI. So, if customization is your thing - yeah RTI is the way to go.
Post 18 made on Friday April 19, 2019 at 16:12
buzz
Super Member
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On April 19, 2019 at 14:05, nerddude said...
Yes i am end user.But i do programming for living various languages.So not a regular end user..
So i like customizing

Officially, only dealers have access to the RTI programming tools.

If you want to customize, look into TouchControl (iOS only for the control devices). You can be neck deep in JavaScript and HTML if you like. The limit on customization is your own imagination. You can talk directly to IP devices, but you'll need an auxiliary device, such as Global Caché for the IR.
OP | Post 19 made on Friday April 19, 2019 at 16:18
nerddude
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5
On April 19, 2019 at 16:12, buzz said...
Officially, only dealers have access to the RTI programming tools.

If you want to customize, look into TouchControl (iOS only for the control devices). You can be neck deep in JavaScript and HTML if you like. The limit on customization is your own imagination. You can talk directly to IP devices, but you'll need an auxiliary device, such as Global Caché for the IR.

Yes i know about that.I was just saying i prefer customizations.
Post 20 made on Friday April 19, 2019 at 16:27
ceied
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5,753
why not keep the control 4 and just get 1 or 2 rti remotes to control the control 4 equipment...
Ed will be known as the Tiger Woods of the integration business, followed closely with the renaming of his company to "Hotties A/V". The tag line will be "We like big racks and tight holes"...
Post 21 made on Friday April 19, 2019 at 16:42
ichbinbose
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On April 19, 2019 at 13:23, burtont62 said...
Why? Give a reason. He wants customization that you can't do with C4.

You assume he won't gain anything but he might gain everything that he wants.

If paying thousands of dollars to get a customizable GUI is that important at this point then perhaps
But hey it’s his cash to burn.
As for why he’ll most likely regret it, simple rti has a long history of poor performance and equipment failures. Oh and “i’ve Never heard of that problem before “.
If his goal is to only use an iPad moving forward, have fun. A remote with working tactile buttons is huge imho. That and rti has the damn volume and channel buttons reversed.
But hey it’s not like i used rti for years before swearing it off.
To each their own.
Post 22 made on Friday April 19, 2019 at 18:48
SWFLMike
Long Time Member
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356
On April 19, 2019 at 14:03, Mac Burks (39) said...
This scenario is not C4 specific. Every major control system company does the same thing.

Who else shuts down software?
Post 23 made on Friday April 19, 2019 at 19:03
Mac Burks (39)
Elite Member
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On April 19, 2019 at 18:48, SWFLMike said...
Who else shuts down software?

Shut down software? Not sure any of them do that. I dont know how C4 operates. Are you guys saying they literally stop your software from working?

All of them shut down your access to software, service, support, product etc.
Avid Stamp Collector - I really love 39 Cent Stamps
Post 24 made on Friday April 19, 2019 at 19:07
goldenzrule
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On April 19, 2019 at 19:03, Mac Burks (39) said...
Shut down software? Not sure any of them do that. I dont know how C4 operates. Are you guys saying they literally stop your software from working?

All of them shut down your access to software, service, support, product etc.

They limit your access to DOWNLOAD the software. C4 limits your ability to USE the software.
Post 25 made on Friday April 19, 2019 at 19:13
Fins
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On April 19, 2019 at 13:30, burtont62 said...
Maybe he doesn't work for Best Buy and he wants to provide the client something that the client really wants.

Could be the client wants a gate opener button on every page of the C4 remote, or to get to the shades page and back to DTV with a single press each way. Who knows.

Ummm "people don't customize their iphones" you sure about that?

$125-$175 a hour to customize the remote seems worth it to me.

If you hate RTI just say so, so the OP understands where you're coming from.

Clients want a system that will work. I’ve never met a client yet that flat out insisted on a customized interface. Especially when giving up a reliable system for one that requires a dealer to cobble together their own programming.

It’s going to result in a lot of truck rolls and hours of service calls for issues that you can’t bill for, and pissed off clients. And to top it off, the custom interface is t going to be anything as impressive as he thinks it is
Civil War reenactment is LARPing for people with no imagination.

Post 26 made on Friday April 19, 2019 at 19:30
Fins
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On April 19, 2019 at 13:41, Mission Systems said...
I will now hop on my 3 story tall soapbox for this. As far as Control4 goes for control, I like it, I have it in my house. I'm fine living without the customization so that's not a selling part for me.

As far as how I feel about them as a company is a little different. Let's say you go out and sell C4 and you do well with it as far as your company numbers go but you're not doing enough to keep mama C4 happy at some point and you become part of the purge... Now YOUR clients are out there with a control system that you can't support and even the system in you own home now needs someone else to keep it running. You're in a real crappy spot all around because their software checks in your license and once you're terminated you're screwed.

Ichbinbose and I have discussed this issue numerous times and both seem to agree that is sucks that as a company they won't let you continue to support your clients that you brought to C4.

IMO, there are plenty of reasons to not do business with the company C4. But to give up the reliability of the product for an inferior product so that you can play with the pictures is a bad business move.

Go with Elan. You get some customization, solid reliability, and you can still service systems when the manufacturer cuts you loose.
Civil War reenactment is LARPing for people with no imagination.

Post 27 made on Friday April 19, 2019 at 19:36
Fins
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On April 19, 2019 at 19:03, Mac Burks (39) said...
All of them shut down your access to software, service, support, product etc.

UMmmm, no, not all of them...
Civil War reenactment is LARPing for people with no imagination.

Post 28 made on Friday April 19, 2019 at 19:50
Ernie Gilman
Yes, That Ernie!
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30,104
On April 19, 2019 at 16:42, ichbinbose said...
A remote with working tactile buttons is huge imho.

This is true, and important. You can learn to operate a remote with working tactile buttons without looking at it. If you've just got a screen, although with nice graphics, try fast forwarding while watching the TV so you hit PLAY at exactly the right moment. If that PLAY button is not an actual button, you're going to hit the wrong thing sooner or later, or often. Real buttons let you look away from the remote and still operate it.

That and rti has the damn volume and channel buttons reversed.

That bothers all the people who use different remotes. If you had an RTI remote, and only an RTI remote, for a year, you'd think all the other companies have these buttons backwards. This is like you saying you could never learn to drive an English car here in the US because the steering wheel is on the wrong side.
A good answer is easier with a clear question giving the make and model of everything.
"The biggest problem in communication is the illusion that it has taken place." -- G. “Bernie” Shaw
Post 29 made on Sunday April 21, 2019 at 10:34
tweeterguy
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On April 19, 2019 at 16:27, ceied said...
why not keep the control 4 and just get 1 or 2 rti remotes to control the control4 equipment...

How would one do that?
Post 30 made on Sunday April 21, 2019 at 12:52
ceied
Loyal Member
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5,753
On April 21, 2019 at 10:34, tweeterguy said...
How would one do that?

seriously? its called rs232. they both send and receive rs232 ... so there is that
Ed will be known as the Tiger Woods of the integration business, followed closely with the renaming of his company to "Hotties A/V". The tag line will be "We like big racks and tight holes"...
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