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Topic:
Are you getting more than usual OvrC notifications?
This thread has 6 replies. Displaying all posts.
Post 1 made on Monday April 8, 2019 at 09:24
PSS
Senior Member
Joined:
Posts:
December 2002
1,440
Just wondering if you're getting "more than usual" OvrC notifications. I'm not sure if it's some of these local providers are having more than usual outages or OvrC was glitchy.
I've been trying to monitor things and I honestly can't tell. Even my own system has sent in some failures. I ran to the modem and nothing was out, at that moment.
Also have a few devices that have gone off line but others in the same house are fine?? I need to go to the site to actually see what the issue is.
Not blaming OvrC, just remember seeing a post last week that someone was having similar issues of some sort. They thought is may be a AWS thing.........
Post 2 made on Monday April 8, 2019 at 10:07
punter16
Active Member
Joined:
Posts:
May 2011
509
Last week...a bunch.

Aside from that issue, we had one client's system at the same time that was overly wacky (sending 50 e-mails in a day). After Snap AV fixed the initial problem, going into this client's account and updating both access points stopped the 5-10 notifications/hour and fixed everything.
Post 3 made on Monday April 8, 2019 at 10:37
Old Man River
Long Time Member
Joined:
Posts:
February 2008
372
Iím getting so bombarded that I disabled email notifications. There are 2 sites where Iím getting a notification every few minutes because a switch has disconnected and reconnected. I have 2 other sites where one wattbox on each site has disconnected and wonít reconnect. Iím hoping to get to all of them this week, but there has never been an issue with any of these systems in the past
Lord loves a workin' man; don't trust whitey; see a doctor and get rid of it.
Post 4 made on Monday April 8, 2019 at 22:07
Ranger Home
Super Member
Joined:
Posts:
June 2007
3,458
I have one job since saturday Im getting 50 a day. I went onsite today, update, rebooted everything, nothing changed. I need to call Snap and see what they see. I assumed it was a bad switch or something. Annoying.
Post 5 made on Tuesday April 9, 2019 at 13:49
Audiophiliac
Super Member
Joined:
Posts:
August 2006
3,264
Yes.
"When I eat, it is the food that is scared." - Ron Swanson
Post 6 made on Tuesday April 9, 2019 at 14:57
Don Heany
Senior Member
Joined:
Posts:
September 2008
1,173
I am too- mostly surveillance gear.
Post 7 made on Tuesday April 9, 2019 at 16:49
Junior Member
Joined:
Posts:
November 2017
41
Hey everyone,

We had few lingering issues leftover from the outage last week.  This mainly showed itself as inaccurate notifications. They have all been fully resolved as of today.

If you are ever curious about the status of OvrC or are looking for more info you can select the OvrC Status option under your username while on the desktop version of OvrC or in your menu on the app.
SnapAV Product Training Specialist


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