Months ago I installed the preconstruction bracket for the DoorBird. What was the purpose of designing the keyholes upside down?! Makes no sense to me.

I went to install the front door station and can’t lock it in with the front screws without reversing the back box. All the concrete work is already finished.
If it’s your first install, beware.

Yes it’s definitely counterintuitive, as you put the DoorBird in and then slide it up.

I've done a few of the DoorBird D2101KV and D2101KH now and they slide up too.  I think the reason is that if you use the optional surface mount back box and hood the unit has to slide up to fit under the hood.

Now that it's in, are you able to drill something out to make it work at all? It doesn't look like it's possible.

The photos on their site show the various models with the keyholes upside down (upside down compared to the entire rest of the universe, that is). I take is there's no note in the carton pointing this out? No instructions pointing this out?

I think we are all used to thinking we can look at something and know how to use it. I don't know if it's possible that you got bit by not reading instructions, but I see guys taking things out of a carton, holding them up, and deciding how to use them. It's no wonder that someone got bit by a company using a backwards approach.

I bought the pre-construction back box ahead of the package that also includes the back box.
Not sure if there were instructions. was early summer.

Thanks SB. I'm sure the design makes sense from that perspective.

So what did you do?

Not resolved yet.