Is anyone a Ruckus dealer in Canada? I've tried 4 times to call them, left 3 voicemails, 2 emails and filled out the online form twice and got no call back or contact.
I don't know what to make of this.
Or does anyone know whom I can contact there directly?
You won't find better pricing anywhere else either. But if you need some support or hand holding, Access Networks is a large distributor for Ruckus that can handle everything for you. Not sure if they are available in Canada though.
I called, left messages with the rep, emailed, etc. Finally the rep called me back and said to either buy it from Amazon or any distributor that sold it. I got the feeling these guys are working on big projects, so small stuff like what we do doesn't interest them. I have been buying from Blackwire or Amazon, just depends who has it in stock.
You're not competing with Amazon, you're just buying from Amazon.
You should be selling your expertise and installation, plus can make a few bucks on the products and maintenance (if needed).
I'd rather make less money off the solid product (with zero return trips) versus make more money off product that can and will become a service problem that eats into any of the profit that was made.
I mean, the difference in pricing is what, a couple hundred bucks?? You'll make more with the abundance of referrals from your customers.
You're not competing with Amazon, you're just buying from Amazon.
You should be selling your expertise and installation, plus can make a few bucks on the products and maintenance (if needed).
I'd rather make less money off the solid product (with zero return trips) versus make more money off product that can and will become a service problem that eats into any of the profit that was made.
I mean, the difference in pricing is what, a couple hundred bucks?? You'll make more with the abundance of referrals from your customers.
You're not competing with Amazon, you're just buying from Amazon.
You should be selling your expertise and installation, plus can make a few bucks on the products and maintenance (if needed).
I'd rather make less money off the solid product (with zero return trips) versus make more money off product that can and will become a service problem that eats into any of the profit that was made.
I mean, the difference in pricing is what, a couple hundred bucks?? You'll make more with the abundance of referrals from your customers.
Just so we are clear, you are saying you don't want to sell Luxul?
Just so we are clear, you are saying you don't want to sell Luxul?
That is correct sir. Add Pakedge to the mix as well.
Routing= Mikrotik Switches= Cisco, Araknis, Edge Switch (don't really care here as long as they perform well and just work) Wifi= Ruckus
We used to sell a good amount of UBNT to our more cost effective clients. But, it got to the point where service calls/service were becoming abundant for these reasons, but not limited to:
-from shitty firmware coming out every other day
-time consumption from the whole controller idea (whether cloud key, PC, Server, etc.) Are we hosting or the customer??
-also the setup (sometimes everything adapts right away, others would add way too much unbillable time just to add an AP)
-Support from a forum for more complicated setups.
Once we switched to Ruckus for everything wifi about 2-3 years ago, we have zero service calls, more profitable projects, more referrals, etc. You get the point.
I think the majority of us would all be using Unleashed (jobs requiring less than 25 ap's). Need more AP's, then you have to step up to zone director systems, which i won't get into here.
Install the Unleashed app on your phone. Plug 1 AP into a POE switch and run the config on the phone. This first portion is like a 5 minute process. Once the first AP is setup, plug in all other AP's and discover those in the app so they can download master config and update firmware. Depending on how many AP's you have, this could take from 5-45 minutes. All the updates, etc. happen in the background, so I usually shut the phone off and work on something else.
Once that is all done, 90-95% of the jobs, you can walk away from the wifi install and never look back.
For the few and far between, use a PC and login into the Master AP's IP address using a browser. From the webGUI, you can tailor other things that some customers require, like my commercial clients.
That's it. Sometimes I'll login and tweak transmit levels if i have high density placements. But for the most part, the virtual controller does a hell of a job with most day to day operations, which doesn't require any interactions from you or the customer.
I think the majority of us would all be using Unleashed (jobs requiring less than 25 ap's). Need more AP's, then you have to step up to zone director systems, which i won't get into here.
Install the Unleashed app on your phone. Plug 1 AP into a POE switch and run the config on the phone. This first portion is like a 5 minute process. Once the first AP is setup, plug in all other AP's and discover those in the app so they can download master config and update firmware. Depending on how many AP's you have, this could take from 5-45 minutes. All the updates, etc. happen in the background, so I usually shut the phone off and work on something else.
Once that is all done, 90-95% of the jobs, you can walk away from the wifi install and never look back.
For the few and far between, use a PC and login into the Master AP's IP address using a browser. From the webGUI, you can tailor other things that some customers require, like my commercial clients.
That's it. Sometimes I'll login and tweak transmit levels if i have high density placements. But for the most part, the virtual controller does a hell of a job with most day to day operations, which doesn't require any interactions from you or the customer.
Win-Win in my book.
lol, sorry to put you through that. We already carry Ruckus. I was making a pop culture reference:
I think the majority of us would all be using Unleashed (jobs requiring less than 25 ap's). Need more AP's, then you have to step up to zone director systems, which i won't get into here.
Install the Unleashed app on your phone. Plug 1 AP into a POE switch and run the config on the phone. This first portion is like a 5 minute process. Once the first AP is setup, plug in all other AP's and discover those in the app so they can download master config and update firmware. Depending on how many AP's you have, this could take from 5-45 minutes. All the updates, etc. happen in the background, so I usually shut the phone off and work on something else.
Once that is all done, 90-95% of the jobs, you can walk away from the wifi install and never look back.
For the few and far between, use a PC and login into the Master AP's IP address using a browser. From the webGUI, you can tailor other things that some customers require, like my commercial clients.
That's it. Sometimes I'll login and tweak transmit levels if i have high density placements. But for the most part, the virtual controller does a hell of a job with most day to day operations, which doesn't require any interactions from you or the customer.
Win-Win in my book.
Can you then remotely view what's going on with the network EASILY from your off-site phone? If so, can you see up/down AP status, download/upload speeds, attached devices, etc.?
Thanks in advance
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