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Someone at SnapAV, please contact me......
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| Topic: | Someone at SnapAV, please contact me... never mind, it's handled. This thread has 16 replies. Displaying posts 1 through 15. |
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| Post 1 made on Tuesday February 5, 2019 at 16:34 |
Ernie Gilman Yes, That Ernie! |
Joined:
Posts: | December 2001
30,104 |
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I need to discuss a product with you. Thank you.
Last edited by Ernie Gilman on February 5, 2019 18:49.
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A good answer is easier with a clear question giving the make and model of everything.
"The biggest problem in communication is the illusion that it has taken place." -- G. “Bernie” Shaw |
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| Post 2 made on Tuesday February 5, 2019 at 16:47 |
Fins Elite Member |
Joined:
Posts: | June 2007
11,627 |
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On February 5, 2019 at 16:34, Ernie Gilman said...
I need to discuss a product with you.
Thank you. They really need to know what product because they have different product managers for different types of lines. It would do you no good to speak to the manager of racks and mounts if you need to talk to someone about an IP camera.
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Civil War reenactment is LARPing for people with no imagination.
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| Post 3 made on Tuesday February 5, 2019 at 16:48 |
MNTommyBoy Senior Member |
Joined:
Posts: | November 2010
1,063 |
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You really couldn't pull a Sn@p name from a thread on here?
What product?
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"There's a big difference between winging it and seeing what happens. Now let's see what happens." ~MacGruber |
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| Post 4 made on Tuesday February 5, 2019 at 18:02 |
Brad Humphrey Super Member |
Joined:
Posts: | February 2004
2,597 |
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If you need to contact a manufacture, why are you on a forum board and not contacting them directly?
Snap does have email, chat, and phone numbers.
Very un-Ernie like. Did you have an issue trying to contact them direct?
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| Post 5 made on Tuesday February 5, 2019 at 18:04 |
thecapnredfish Senior Member |
Joined:
Posts: | February 2008
1,397 |
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Didn’t even provide your phone number. The most basic info needed for your request.
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| OP | Post 6 made on Tuesday February 5, 2019 at 18:48 |
Ernie Gilman Yes, That Ernie! |
Joined:
Posts: | December 2001
30,104 |
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On February 5, 2019 at 16:48, MNTommyBoy said...
You really couldn't pull a Sn@p name from a thread on here? Odd that you ask that way. I should have searched for "Sn@p"? I spent five minutes searching here and the issue wasn't so heartbreaking that it deserved more. I found fewer than 20 threads when I searched for SnapAV or Snap AV or "Snap AV." In those threads, the company was mentioned in passing. I didnt' happen to find any thread written by anyone from Snap, and of course you have to have the exact RC member namr to search for a member. So, no, I couldn't. What product? TV Mount. And I found someone, so this has been solved (if they follow up).
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A good answer is easier with a clear question giving the make and model of everything.
"The biggest problem in communication is the illusion that it has taken place." -- G. “Bernie” Shaw |
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| Post 7 made on Tuesday February 5, 2019 at 19:16 |
Fins Elite Member |
Joined:
Posts: | June 2007
11,627 |
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Civil War reenactment is LARPing for people with no imagination.
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| Post 8 made on Tuesday February 5, 2019 at 20:49 |
goldenzrule Loyal Member |
Joined:
Posts: | July 2007
8,474 |
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Or, you know, call them? I know it is difficult with them not having a good website that has phone number and chat window listed. They really make it a pita to deal with them.
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| Post 9 made on Tuesday February 5, 2019 at 21:04 |
Mac Burks (39) Elite Member |
Joined:
Posts: | May 2007
17,518 |
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On February 5, 2019 at 20:49, goldenzrule said...
Or, you know, call them? I know it is difficult with them not having a good website that has phone number and chat window listed. They really make it a pita to deal with them. Whats even worse is how you can add items to the shopping cart and just pay for them there and have them shipped without having to email anyone a PO like its still 1998.
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Avid Stamp Collector - I really love 39 Cent Stamps |
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| Post 10 made on Tuesday February 5, 2019 at 21:26 |
gpaul_snapav Snap AV |
Joined:
Posts: | March 2011
172 |
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On February 5, 2019 at 16:34, Ernie Gilman said...
I need to discuss a product with you.
Thank you. Hey Ernie, sorry a few hrs behind but ring my mobile if you need 704-749-4808.
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G. Paul Hess SnapAV Chief Product Officer [email protected] |
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| Post 11 made on Tuesday February 5, 2019 at 21:48 |
goldenzrule Loyal Member |
Joined:
Posts: | July 2007
8,474 |
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On February 5, 2019 at 21:04, Mac Burks (39) said...
Whats even worse is how you can add items to the shopping cart and just pay for them there and have them shipped without having to email anyone a PO like its still 1998. WHAT? When did that start?
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| Post 12 made on Wednesday February 6, 2019 at 09:08 |
highfigh Loyal Member |
Joined:
Posts: | September 2004
8,322 |
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On February 5, 2019 at 18:48, Ernie Gilman said...
Odd that you ask that way. I should have searched for "Sn@p"?
I spent five minutes searching here and the issue wasn't so heartbreaking that it deserved more.
I found fewer than 20 threads when I searched for SnapAV or Snap AV or "Snap AV." In those threads, the company was mentioned in passing. I didnt' happen to find any thread written by anyone from Snap, and of course you have to have the exact RC member namr to search for a member. So, no, I couldn't.
TV Mount.
And I found someone, so this has been solved (if they follow up). Or, you could do a member search and find someone with a reference to SnapAV in their screen name. Or, you could lob a spitball in the middle of the ocean and hope it gets some attention. Whatever works for you. FWIW- I searched here by entering 'SnapAV' and it auto-filled with a few additional words, including 'why?'. I clicked on that and found that the first RC thread has a response starting with "We don't publish dealer pricing" and that seemed like a pretty good way to find someone from Snap, so I clicked on it and looked for that post. It was from the Sr VP of Snap. Took less than a minute. BTW- search for posts, not threads. Ten pages of posts have SnapAV in the title.
Last edited by highfigh on February 6, 2019 09:23.
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My mechanic told me, "I couldn't repair your brakes, so I made your horn louder." |
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| Post 13 made on Wednesday February 6, 2019 at 17:26 |
Don Heany Senior Member |
Joined:
Posts: | September 2008
1,178 |
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Can’t wait to try out an SM-EG-CS-L!
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| Post 14 made on Wednesday February 6, 2019 at 17:28 |
Don Heany Senior Member |
Joined:
Posts: | September 2008
1,178 |
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Would assume it would include a 250pg manual as well...
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| Post 15 made on Wednesday February 6, 2019 at 21:20 |
MNTommyBoy Senior Member |
Joined:
Posts: | November 2010
1,063 |
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On February 6, 2019 at 17:26, Don Heany said...
Can’t wait to try out an SM-EG-CS-L! Strong Mount - Ernie Gilman - Customer Service - Large ?
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"There's a big difference between winging it and seeing what happens. Now let's see what happens." ~MacGruber |
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