Your Universal Remote Control Center
RemoteCentral.com
Custom Installers' Lounge Forum - View Post
Previous section Next section Previous page Next page Up level
Up level
The following page was printed from RemoteCentral.com:

Login:
Pass:
 
 

Page 2 of 2
Topic:
Audio/video issues. Help!
This thread has 17 replies. Displaying posts 16 through 18.
Post 16 made on Wednesday January 30, 2019 at 00:23
sceneselect
Long Time Member
Joined:
Posts:
March 2012
395
Wyrestorm makes a HDMI UP/DOWN scaler from 4k to lower resolutions with EDID capture, its like $70. I forget the part number but it couldn't hurt to try.
Post 17 made on Wednesday January 30, 2019 at 01:51
dunnersfella
Regular Member
Joined:
Posts:
October 2016
157
On January 29, 2019 at 21:19, Oz AVI said...
At the end of August last year I received an email from the Australian distributor of Denon and Marantz regarding problems with the new Foxtel (Australian Pay TV provider) IQ4 4K set top boxes. These involve HDCP2.2 issues.
It goes on to say that they have been in contact with the head of (Foxtel) engineering and it has been confirmed that there is a glitch in their firmware.

The email went on to say that there was expected to be a firmware update available in October 2018 or, this is no typo, March 2019. A discussion that I have since had with tech support, evidently Foxtel does ALL of its testing with the STB connected directly to the screen/TV. There is no testing done with an AV Receiver, much less a Matrix Switch, they don't know/care.

So, unfortunately it sounds like you guys in the US are suffering a similar problem, it probably is a engineering/firmware problem like we have here in Australia, the huge problem is likely to be getting them, Comcast, etc to acknowledge the problem and then to do something about it.

The short term solution offered by the distributors is either connect the box directly to the screen and use optical back to the receiver, obviously no good if there is a Matrix Switch involved, or to use a product like the Blustream HDCP11AB, I'm sure that you guys in the US will be able to source a similar problem.

The HDCP11AB is a life saver... sorta thing that should be in the truck.
This industry is not getting cheaper and cheaper, we're simply convincing ourselves they we have to push the cheapest option to customers.
Post 18 made on Wednesday January 30, 2019 at 05:40
thecapnredfish
Senior Member
Joined:
Posts:
February 2008
1,317
Do they have a box in another room? Does that box glitch? Yes? Probably signal related for entire house. No? Move problem box to that outlet and try. Glitch? Yes? Swap box. No? Then perhaps signal issue on line to original location only. Does box have basic diagnostics? Report uncorrected/corrected errors?
Page 2 of 2


Jump to


Protected Feature Before you can reply to a message...
You must first register for a Remote Central user account - it's fast and free! Or, if you already have an account, please login now.

Please read the following: Unsolicited commercial advertisements are absolutely not permitted on this forum. Other private buy & sell messages should be posted to our Marketplace. For information on how to advertise your service or product click here. Remote Central reserves the right to remove or modify any post that is deemed inappropriate.

Hosting Services by ipHouse