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Lutron guys. Difference between Lutron Triathalon and Serena roller shades.
This thread has 3 replies. Displaying all posts.
Post 1 made on Saturday January 12, 2019 at 14:39
andrewinboulder
Senior Member
Joined:
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August 2003
1,316
I've done Triathalon quite a bit, but now I can't remember how they differ from Serena.

If I recall it was mainly that Serena does not support intelligent hembar alignment.

I have customer who wants some shades, but they are not doing a control system, and no lighting control, and they are asking about Serena.

Are there any other shortcomings with regards to going with the Serena route (other than only big box stores can sell it I think)?

Maybe they don't support reverse roll?

If I recall the warranty is better with Triathalon, especially if I have the customer register the system with Lutron.

I would ask my rep but trying to get back to the customer this weekend.
Post 2 made on Saturday January 12, 2019 at 21:09
davidcasemore
Super Member
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Posts:
January 2003
2,976
You have email at your yahoo address
Fins: Still Slamming' - One Trunk at a Time
OP | Post 3 made on Sunday January 13, 2019 at 09:25
andrewinboulder
Senior Member
Joined:
Posts:
August 2003
1,316
On January 12, 2019 at 21:09, davidcasemore said...
You have email at your yahoo address

Dude, thanks a lot!
Post 4 made on Sunday January 13, 2019 at 19:05
davidcasemore
Super Member
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Posts:
January 2003
2,976
My pleasure. Lutron doesn't make it easy to compare any of their product lines, or to compare which products work with others. It is very frustrating. Try finding that doc I sent you on their web site!
Fins: Still Slamming' - One Trunk at a Time


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