On 12/22/04 13:19 ET, tcorder said...
Has anyone else had SERIOUS reliability with these
Niles pieces? I'd be hard pressed to think of
one that we've used in the past 2 years that hasn't
had issues within 90 days requiring service or
replacement. Yet Niles says they have seen few
issues company wide. We've had too many failures
for me to believe we're the only ones.
I'm just curious. We've stopped selling these
pieces since we've found such reliability issues,
but that doesn't help jobs that are already in
process.
Thanks.
tocder,
We have (50-70) units in the field and I have only recently had an issue with any of them. The biggest headache we had was with the TS-1 wall pads but that was mostly our lack of familiarity with them. Other then that they have been sound and ANY tech support was dealt with in a single phone call.
Eric