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Cable Box Issue
This thread has 11 replies. Displaying all posts.
Post 1 made on Friday December 14, 2018 at 13:16
BRIAN PHOENIX
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I hooked up a Spectrum 101 cable box to a Sony Bravia tv. Used a bran new HDMI cable. Iput cable box signal into HDMI 1 on the Sony Bravia tv. Got a perfect picture. The cable box works fine. Here is the problem. When I turn off the tv by pressing the power button on the tv then I turn the tv back on I get "no signal." The cable box is still turned on. I did not touch it in any way. The lights are still on on the cable box. To get a picture back on the tv I have to turn the cable box off and turn it back on. Why is this problem happening?

Thanks In Advance

Brian Phoenix
Post 2 made on Friday December 14, 2018 at 15:35
thecapnredfish
Senior Member
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I have too seen this with the 101 box. A test TV setbworks fine. A different 101 on problem tv yields same results. Must turn box on off. Request a Cisco box.
Post 3 made on Saturday December 15, 2018 at 10:32
highfigh
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The new Spectrum boxes were called 'crappy' by more than one installer in the last week and that means we're stuck until they can yank their heads out of their butts. They're not using the boxes that worked when TW was still around and I have seen more BS since the takeover it's making my head swim. I had a 101 work for a couple of hours, then the audio stopped. Since I didn't even have sound when I selected tuner and expected to hear something when I was off-channel, I thought the TV had failed, but when I moved that TV to another box, it worked. I was told that the box may have finished updating and reverted to an audio setting that isn't compatible with the TV, in the PCM/Bitstream, etc choice. I got a replacement, but if this will be an ongoing thing, I may have to refuse to work with that crap.

They're not letting me get Cisco boxes.

I was also told, by several people who work for Spectrum, that they weren't prepared for a company as large as Time Warner when they bought it.
My mechanic told me, "I couldn't repair your brakes, so I made your horn louder."
Post 4 made on Sunday December 16, 2018 at 06:36
thecapnredfish
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They have Cisco. At least in my market. Just tell them your HDMI inputs are bad and need component out on a box. They reserve the Cisco and Samsung boxes for this reason and support of MOCA whole house DVR.
Post 5 made on Sunday December 16, 2018 at 09:00
highfigh
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On December 16, 2018 at 06:36, thecapnredfish said...
They have Cisco. At least in my market. Just tell them your HDMI inputs are bad and need component out on a box. They reserve the Cisco and Samsung boxes for this reason and support of MOCA whole house DVR.

Spectrum isn't doing MoCA at all, here. The only Cisco boxes I see are old installs, but I have seen some Arris boxes.
My mechanic told me, "I couldn't repair your brakes, so I made your horn louder."
Post 6 made on Sunday December 16, 2018 at 09:48
thecapnredfish
Senior Member
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Correct. But they maintain MOCA services currently for existing customers and provide them(boxes w/component)for people without HDMI.
Post 7 made on Monday December 17, 2018 at 09:52
highfigh
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I'm so tired of dealing with this crap that I want to puke. They're operating in a way that can't possibly be sustainable, unless they pay their people so little that they break even. The hardware sucks, the Customer and Tech support often sucks......

Maybe Capone wasn't nuts when he tried fishing at a swimming pool.
My mechanic told me, "I couldn't repair your brakes, so I made your horn louder."
Post 8 made on Monday December 17, 2018 at 21:43
Trunk-Slammer -Supreme
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7,352
Spectrum will remain profitable, as they have raised the monthly rate once again.

Seems like every 6 months the rate goes up.

I am very close to going off line and off air.

Who really needs this sh** anyway?
Post 9 made on Tuesday December 18, 2018 at 09:42
highfigh
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Well, I got the replacement box open and saw that it's a 101, which doesn't use the new remote or RF to function, so I'll need to use a mix of the 101, 110 and 210 boxes, which kind of sucks because the 101 has the old style GUI (scroll at the bottom) and it uses the old style remote. One of my projects is in a house with only TV/cable box in the guest bedrooms and I'm thinking of using another 101 in place of the 110, so I can put the 110 in the den, where it won't be seen.

On a good note- all of the activations I had to do yesterday were fast and went smoothly. I don't know why, but I won't complain. Today will be a new frontier.
My mechanic told me, "I couldn't repair your brakes, so I made your horn louder."
Post 10 made on Tuesday December 18, 2018 at 09:45
highfigh
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On December 17, 2018 at 21:43, Trunk-Slammer -Supreme said...
Spectrum will remain profitable, as they have raised the monthly rate once again.

Seems like every 6 months the rate goes up.

I am very close to going off line and off air.

Who really needs this sh** anyway?

I went offline years ago and have saved a lot of money. I told DirecTV that I don't want to be a slave to TV and when I told them "It's just TV- it's not a life-altering experience", they put me on hold, so the price could be decreased. Eventually, even that wasn't enough to keep me. I tried the Spectrum app and it sucked, so I dropped it to renew Netflix and Qello.
My mechanic told me, "I couldn't repair your brakes, so I made your horn louder."
Post 11 made on Wednesday December 19, 2018 at 16:49
thecapnredfish
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Highfive. I have not seen the 110 with RF. Not available here.
Post 12 made on Thursday December 20, 2018 at 08:02
highfigh
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On December 19, 2018 at 16:49, thecapnredfish said...
Highfive. I have not seen the 110 with RF. Not available here.

At least two installers and a couple of CS and tech support people have admitted that they have problems with the 110 and 210, but if they get it to work, it will eventually stream Netflix- the option already shows up. That will be a good option for simple cable box & TV installs when they don't want to see a box but they still can't seem to listen to us and let us have discrete power commands.
My mechanic told me, "I couldn't repair your brakes, so I made your horn louder."


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