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Topic:
Subcontracted Geek Squad installations
This thread has 18 replies. Displaying posts 16 through 19.
Post 16 made on Tuesday December 4, 2018 at 11:53
Ernie Gilman
Yes, That Ernie!
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I don't see a perhaps relevant number here. Going back to the original post, you'd (well, not YOU, you're not an idiot!) get $103 for installation of everything it takes to get one TV working, and $40 more per additional TV... how much is the client paying to Best Buy for this work?
A good answer is easier with a clear question giving the make and model of everything.
"The biggest problem in communication is the illusion that it has taken place." -- G. “Bernie” Shaw
Post 17 made on Tuesday December 4, 2018 at 17:45
goldenzrule
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On December 4, 2018 at 11:13, Richie Rich said...
That was already when that industry hit the downhill slide.

I started in this industry doing Directv. Employee piecework rates when I started were $80 for dish and 1st box, 35 for each additional with company supplied materials. Could do 3-4 a day if you hustled.
Next place I worked was an AV company that was a DTV dealer, they paid $100/$45 slingin dishes on houses they had prewired. Talk about easy money.

When I finally threw in the towel on doing dishes, the going rate was $50/$15 and that was for the much bigger dishes. Yeah....No. I met a guy getting $35/10 at a jobsite I was working on. Guy barely spoke English, was driving a battered Nissan Altima with ladders strapped to the roof and while a nice guy, had no clue how to do his job.

Funny that Best Buy is taking the approach of "we can't make money doing the jobs ourselves so we will sub them out for even less money".

I was working at a job once several years ago when a DTV tech walked over to me while I was outside, he was working at a neighbors, and asked if he could borrow my 28' ladder, as he didn't have one.
OP | Post 18 made on Tuesday December 4, 2018 at 19:31
rhm9
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It doesn't say but you'd assume that both BB and the clearing house are putting a markup on it. I'll check but ultimately, my goal was to shed light to some of our clients who lurk here that hiring a mercenary subcontracted by Best Buy is worse than having an actual Best Buy employee do it and WAY worse than having one of us do it.
OP | Post 19 made on Tuesday December 4, 2018 at 23:53
rhm9
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On December 4, 2018 at 08:40, Fins said...
There is one error in your analysis. The first point, assuming they have lost money on geek squad installs is incorrect. In fact, Geek Squad was for a while the division that kept BB from going under. That includes their install and computer support.

Most likely the reason this program has come about is that no one can find employees right now. So they are trying another way to find installers.

When my Trucks are not moving, I'm losing money. That said, I understand that Geek Squad employees are like employees anywhere else... great...good... mediocre or terrible. I've seen very nice installs done by GS. They got into it, however, with extreme naiivete... feeling that custom install was like receiving, selling and sending out a TV... lower the price...sell more. Now that they've sold so much, they're looking for people with a pulse. But why are a bunch of trucks occupying the same parking spot as last week?

Because they know how to set up a store to move a lot of boxes... they don't understand remodeling and construction. They didn't anticipate the cost of vans, tools, fuel etc. They felt they could skirt the licensing requirements. They didn't know what to do when Johnny Newbee's $8 Stud liar convinced him that a drain pipe was a piece of wood and now there's a brown streak down the wall and that new Samsung TV smells like poo.

Hey, its a brilliant idea... No license to worry about, no insurance, no risks of having a rolling van... 50+% markup for doing nothing. I'm just wondering who they'll end up with. I was offering 60K for a licensed tech and I couldn't find one
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