Your Universal Remote Control Center
RemoteCentral.com
Custom Installers' Lounge Forum - View Post
Previous section Next section Up level
Up level
The following page was printed from RemoteCentral.com:

Login:
Pass:
 
 

Topic:
In wall iPad sleeps after about 30 mins, despite being set to sleep never
This thread has 5 replies. Displaying all posts.
Post 1 made on Monday November 26, 2018 at 13:22
james_aa
Regular Member
Joined:
Posts:
January 2018
200
Ive got an iPad mini 4 in a Wall Smart in wall mount (although this issue will presumably relate to all iPad docks, iPort etc..as it seems to be with the iPad / iOS rather than any dock).

Ive installed a few of these in the past couple of years and always set the sleep settings to "never" and then put the iPad in guided access mode to using this technique "lock it" to the control system app. The wall dock is powered so the iPad just keeps running.

Recently we installed one as above and despite the same settings the iPad sleeps after about 30 minutes. At this latest install the iPad mini 4 is running iOS 12.

I did some research using my iPad mini 4, running iOS 12 at home (not in a wall mount), but plugged into the power. Again after about 30 minutes the iPad went to sleep.

Has anyone else come across this ? And is there a work around ?
Post 2 made on Monday November 26, 2018 at 14:41
internetraver
Active Member
Joined:
Posts:
April 2003
719
Not with an iPad but the Apple TV's seem to go to sleep regardless of setting them to never also.
Post 3 made on Monday November 26, 2018 at 19:27
Daniel Tonks
Wrangler of Remotes
Joined:
Posts:
October 1998
28,684
Seems this is a common issue with IOS 12. Not sure there's a fix yet from what I'm reading. Downgrading to IOS 11.4, or removing it from Guided Access mode, apparently fixes the issue (though creates others).

A lot of folks with iPads in professional kiosk applications are steamed.
OP | Post 4 made on Tuesday November 27, 2018 at 11:44
james_aa
Regular Member
Joined:
Posts:
January 2018
200
On November 26, 2018 at 19:27, Daniel Tonks said...
Seems this is a common issue with IOS 12. Not sure there's a fix yet from what I'm reading. Downgrading to IOS 11.4, or removing it from Guided Access mode, apparently fixes the issue (though creates others).

A lot of folks with iPads in professional kiosk applications are steamed.

Thanks Daniel, could you post the link where you were reading this ?

I thought you couldn't downgrade iOS versions, is there a way to do this ?
Post 5 made on Tuesday November 27, 2018 at 16:09
Daniel Tonks
Wrangler of Remotes
Joined:
Posts:
October 1998
28,684
Looks like the downgrade isn't possible any more as Apple isn't signing 11.4.1 since October (guess those messages were old).

But for some discussion (just the first few I found):

[Link: reddit.com]
[Link: discussions.apple.com]
[Link: discussions.apple.com]
OP | Post 6 made on Tuesday November 27, 2018 at 18:59
james_aa
Regular Member
Joined:
Posts:
January 2018
200
Thanks Daniel

Thatís a pain, Do you happen to know if there is a way to lock the iPad to a single app and disable sleep via Xcode ?


Jump to


Protected Feature Before you can reply to a message...
You must first register for a Remote Central user account - it's fast and free! Or, if you already have an account, please login now.

Please read the following: Unsolicited commercial advertisements are absolutely not permitted on this forum. Other private buy & sell messages should be posted to our Marketplace. For information on how to advertise your service or product click here. Remote Central reserves the right to remove or modify any post that is deemed inappropriate.

Hosting Services by ipHouse