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Custom Installers' Lounge Forum - View Post
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The following page was printed from RemoteCentral.com:
| Topic: | MX980's keep locking up. This thread has 10 replies. Displaying all posts. |
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| Post 1 made on Monday November 19, 2018 at 18:59 |
Trunk-Slammer -Supreme Loyal Member |
Joined:
Posts: | November 2003
7,462 |
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Other than being well used, what would cause these remotes to lock up?
Pull the battery, put it back in and let them reboot and they're good for a few days, but then they just sit on the charger and lock up again.
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| Post 2 made on Monday November 19, 2018 at 19:04 |
Ranger Home Super Member |
Joined:
Posts: | June 2007
3,486 |
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That is odd, they are not even networked remotes!
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| Post 3 made on Monday November 19, 2018 at 19:06 |
tomciara Loyal Member |
Joined:
Posts: | May 2002
7,965 |
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I have not seen any repeated failures, with dozens and dozens out in the field. Sounds like you just have to replace that one or two…
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There is no truth anymore. Only assertions. The internet world has no interest in truth, only vindication for preconceived assumptions. |
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| Post 4 made on Monday November 19, 2018 at 19:44 |
Mac Burks (39) Elite Member |
Joined:
Posts: | May 2007
17,518 |
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I have seen failing batteries and 3rd party batteries lockup Crestron TPMC-3Xs. Replace with a different battery and problem solved.
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Avid Stamp Collector - I really love 39 Cent Stamps |
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| Post 5 made on Monday November 19, 2018 at 22:21 |
Ranger Home Super Member |
Joined:
Posts: | June 2007
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I agree on 3rd party batteries. Many of them just SUCK and cause more problems than they are worth. Customers sometimes will do anything on their own to save $3.
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| OP | Post 6 made on Tuesday November 20, 2018 at 08:37 |
Trunk-Slammer -Supreme Loyal Member |
Joined:
Posts: | November 2003
7,462 |
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The two that have this issue have URC batteries in them.
The other 5 980's in the system have some batteries I picked up on Amazon and they don't have the issue.
I'll try swapping batteries and see what happens.
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| Post 7 made on Tuesday November 20, 2018 at 21:01 |
Ranger Home Super Member |
Joined:
Posts: | June 2007
3,486 |
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I have a customer who has I think 5 left that we have replaced with TC. If you are in the market for some used ones.
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| OP | Post 8 made on Wednesday November 21, 2018 at 20:33 |
Trunk-Slammer -Supreme Loyal Member |
Joined:
Posts: | November 2003
7,462 |
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On November 20, 2018 at 21:01, Ranger Home said...
I have a customer who has I think 5 left that we have replaced with TC. If you are in the market for some used ones. Maybe. PM me. So, On one, I found the OEM URC battery is swelling. Removed the battery cover and the remote no longer locks up. On the other I haven't bothered with it for the moment, but do have two new batteries coming in.
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| Post 9 made on Friday November 23, 2018 at 11:48 |
JoeFlabitz Select Member |
Joined:
Posts: | December 2008
1,517 |
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Not a bad idea to remove the remote from the charger once the battery indicator shows a full battery- that will prevent the charger from swelling the battery over time. Also, if it's a vacation home, leave the remote off the charger when out of town, and recharge when you return.
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| Post 10 made on Friday November 23, 2018 at 12:06 |
Mac Burks (39) Elite Member |
Joined:
Posts: | May 2007
17,518 |
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Battery swelling will often cause buttons on the remote to be "pushed" causing system instability and lock up on remotes and touchpanels. The worst for us was the TPMC-8X.
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Avid Stamp Collector - I really love 39 Cent Stamps |
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| Post 11 made on Friday November 23, 2018 at 15:34 |
Richie Rich Senior Member |
Joined:
Posts: | July 2002
1,150 |
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On November 19, 2018 at 19:44, Mac Burks (39) said...
I have seen failing batteries and 3rd party batteries lockup Crestron TPMC-3Xs. Replace with a different battery and problem solved. To be fair the 3x was good at failing even when new. I think all of them have been purged from my client's systems by now.
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I am a trained professional..... Do not attempt this stunt at home. |
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