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Sonos, could you be anymore of a pain in the ***?
This thread has 41 replies. Displaying posts 31 through 42.
Post 31 made on Sunday November 18, 2018 at 18:43
highfigh
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On November 18, 2018 at 15:06, andrewinboulder said...
It would make sense that Sonos had to come up with an account login finally. How else are you supposed to link the Sonos skill to you Alexa app? Amazon forces you to link whatever skill your adding to that skills’ login info.

BTW, does Heos require logins? Does Heos support Alexa?Does MusicCast support Alexa?

As mentioned, HEOS requires login once and WRT the other two final questions, yes and yes.
My mechanic told me, "I couldn't repair your brakes, so I made your horn louder."
Post 32 made on Monday November 19, 2018 at 16:30
BCM-OZ
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I know I'm late to the party on this thread, but this may be of some use to some of you - [Link: sonos.com]

This allows you to setup your customers Sonos with their email and a password of your choice. The customer then has 3 or 4 days (can't remember which) to confirm their account via an email they're sent.
Post 33 made on Monday November 19, 2018 at 20:55
chris-L5S
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On November 19, 2018 at 16:30, BCM-OZ said...
I know I'm late to the party on this thread, but this may be of some use to some of you - [Link: sonos.com]

This allows you to setup your customers Sonos with their email and a password of your choice. The customer then has 3 or 4 days (can't remember which) to confirm their account via an email they're sent.

Cool! this will help for sure.
Post 34 made on Monday November 19, 2018 at 22:14
mrtristan
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Does that allow you to activate a customer's system without them having to confirm through their email?
OP | Post 35 made on Monday November 19, 2018 at 22:16
Fins
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That’s great for the initial setup. But it doesn’t solve the problem when you go back a month later to add another Sonos device.
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Post 36 made on Monday November 19, 2018 at 22:18
SB Smarthomes
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On November 19, 2018 at 22:14, mrtristan said...
Does that allow you to activate a customer's system without them having to confirm through their email?

Yes
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Post 37 made on Wednesday November 21, 2018 at 14:37
andrewinboulder
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On November 18, 2018 at 18:43, highfigh said...
As mentioned, HEOS requires login once and WRT the other two final questions, yes and yes.

Gotcha. So if you come back with a new mobile device and make changes to the system no PW necessary? That is way better
OP | Post 38 made on Wednesday November 21, 2018 at 16:32
Fins
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On November 21, 2018 at 14:37, andrewinboulder said...
Gotcha. So if you come back with a new mobile device and make changes to the system no PW necessary? That is way better

Sonos requires the password again even if the mobile device isn’t new. I tried using the client’s iPad that she uses to control her Sonos to try to avoid needing the account password again. It didn’t work. To add the connect to her system required entering the password again.

As for Heos, I think you might need the password for new mobile devices that connect to the system.
Civil War reenactment is LARPing for people with no imagination.

Post 39 made on Wednesday November 21, 2018 at 23:44
Brad Humphrey
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On November 21, 2018 at 16:32, Fins said...
Sonos requires the password again even if the mobile device isn’t new. I tried using the client’s iPad that she uses to control her Sonos to try to avoid needing the account password again. It didn’t work. To add the connect to her system required entering the password again.

That's weird. I just added a Play1 to a customer's system last week. I first tried to use my phone to add it but I forgot it asked for the password now. So then I used the customer's iPhone and it worked perfect and didn't ask for a password.

Maybe the customer had never used the SONOS app on their iPad before? Or maybe the last time they used it, they signed themselves out?
Post 40 made on Wednesday November 21, 2018 at 23:50
tomciara
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On November 21, 2018 at 23:44, Brad Humphrey said...
That's weird. I just added a Play1 to a customer's system last week. I first tried to use my phone to add it but I forgot it asked for the password now. So then I used the customer's iPhone and it worked perfect and didn't ask for a password.

Maybe the customer had never used the SONOS app on their iPad before? Or maybe the last time they used it, they signed themselves out?

I did that yesterday also.
There is no truth anymore. Only assertions. The internet world has no interest in truth, only vindication for preconceived assumptions.
OP | Post 41 made on Thursday November 22, 2018 at 08:11
Fins
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On November 21, 2018 at 23:44, Brad Humphrey said...
That's weird. I just added a Play1 to a customer's system last week. I first tried to use my phone to add it but I forgot it asked for the password now. So then I used the customer's iPhone and it worked perfect and didn't ask for a password.

Maybe the customer had never used the SONOS app on their iPad before? Or maybe the last time they used it, they signed themselves out?

They hadn’t signed it out. I specifically asked for the device they used to control Sonos trying to avoid the password.
Civil War reenactment is LARPing for people with no imagination.

Post 42 made on Thursday November 22, 2018 at 10:18
highfigh
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Anyone with the app can sign in and when done setting up, sign out. If the device hasn't signed in, the music on it (This Phone) can be played or, if the user's account is still active, starting Pandora, as an example, will continue playing their music. With a new phone, as long as the app has been installed and they sign in using the e-mail and password, nothing more should be needed unless the app needs to be updated, AFAIK.
My mechanic told me, "I couldn't repair your brakes, so I made your horn louder."
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