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Topic:
Comcast Chicago area Modem question
This thread has 4 replies. Displaying all posts.
Post 1 made on Tuesday September 4, 2018 at 13:22
tweetymp4
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Hi guys,

I don't have Comcast/Xfinity here in my area, but the cable co's we do have allow you to activate your own modem along side the cable company's gateway (running phone, and internet) Anybody know if Comcast allows this?

A friend in the western burbs of Chicago wants to "own" his data network. Landline and Comcast security are in play here so he wants to keep that stuff going.

Any advise would be helpful.
I'm Not an engineer, but I play one on TV.
My handle is Tweety but I have nothing to do with the organization of similar name. I just had a really big head as a child so folks called me tweety bird.
Post 2 made on Tuesday September 4, 2018 at 15:10
Hasbeen
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Yes, you can do it with Xfinity.  They even have Xfinity "approved" modems/routers at BestBuy.  (Labeled as such in the networking aisle).  In reality, all they need to be is Docsis 3 compatible. 
Post 3 made on Tuesday September 4, 2018 at 15:28
3PedalMINI
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He can do that. But he is still going to have rent the modem for the phone and security portion.

Also I suggest that you do this through the CXI program. The normal Comcast people will say you can’t do this.

Personally, since he has to rent the modem anyway for the phone and security I would just put it in Bridge mode and do your own network.
The Bitterness of Poor Quality is Remembered Long after the Sweetness of Price is Forgotten! - Benjamin Franklin
Post 4 made on Tuesday September 4, 2018 at 17:21
King of typos
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I am not sure how the security is dealt with. But if the client decides to purchase their own modem for internet. They wouldn’t have to rent the “gateway” for the phone service. As I’ve activated a customer own modem for internet, and left the gateway for the phone. Just disabled the internet on the gateway.

But this was 2 years ago when I was at Comcast.

KOT
Post 5 made on Tuesday September 4, 2018 at 17:24
Brad Humphrey
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On September 4, 2018 at 15:28, 3PedalMINI said...
Personally, since he has to rent the modem anyway for the phone and security I would just put it in Bridge mode and do your own network.

Historically people have complained because after a time, it will take itself back out of bridge mode again. Which causes all kind of problems then for the network.
I actually haven't seen that in my area but I have very few done that way. Usually I get them a 'customer supplied modem' and go that route.

Note for everyone: If you don't already know, it isn't just about getting a DOCSIS 3.0 modem (or even the new 3.1). You need to look at how many channels it can bond. Comcast in my area is stepping up to 300-500Mbps speeds now. And I have to use minimum of 16x4 bonded channel modem. An 8x4 DOCSIS 3.0 modem will NOT cut it anymore for my area! I have actually been getting the $99 ARRIS 32x8 in case Comcast steps up to Gigabit service over coax in a few years.


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