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Topic:
Need some Lutron Homeworks Keypads
This thread has 7 replies. Displaying all posts.
Post 1 made on Wednesday August 29, 2018 at 16:57
Bruce Sinclair
Active Member
Joined:
Posts:
April 2003
694
A client had a fire in the Master suite of their home. I am told by Lutron that there is no longer any stock available. So now I am looking for the following:

HWI-KP10-WH 2ea
HWI-5S-M-WH 3ea
HWI-2B-WH 4ea

New is preferable but excellent condition used would be acceptable

Thanks guys
Bruce Sinclair CMB Integrations LLC DMC-E
"Those who are most critical, often have no real skills themsevles"
Post 2 made on Thursday August 30, 2018 at 23:30
SWFLMike
Long Time Member
Joined:
Posts:
January 2007
354
Ebay. I've had to do stuff like this with old Lutron and Litetouch systems. The parts are out there, but just be up-front with your client and tell them that the alternative is upgrading their entire system. They come around pretty quickly.
Post 3 made on Friday August 31, 2018 at 12:29
westcojack
Long Time Member
Joined:
Posts:
July 2009
90
We also usually go one step further when providing out of date equipment (while keeping a small stock on hand) give the home owner our 1 or 2 year warranty on these items. We do charge for this, but they feel more comfortable.
Jack Goldberg, PE
Post 4 made on Sunday September 2, 2018 at 15:06
Atik Rat 81
Founding Member
Joined:
Posts:
April 2002
35
I have 3 of the 10 button HWI-KP10-WH and 10 OF THE 5 button HWI-KP5-WH.
Post 5 made on Monday September 3, 2018 at 00:50
Mario
Loyal Member
Joined:
Posts:
November 2006
5,681
Fire you say?
If claim was filed, it's usually fairly easy to upgrade whole system if parts are unavailable.
OP | Post 6 made on Tuesday September 4, 2018 at 17:01
Bruce Sinclair
Active Member
Joined:
Posts:
April 2003
694
Thanks please check your RC Mail
Bruce Sinclair CMB Integrations LLC DMC-E
"Those who are most critical, often have no real skills themsevles"
OP | Post 7 made on Tuesday September 4, 2018 at 17:06
Bruce Sinclair
Active Member
Joined:
Posts:
April 2003
694
Unfortunately in this house and upgrade would run around 25 grand just for the parts. To top things off, the Illumination program can be extracted but it cannot be opened and causes Illumination to crash when you try. The homeowner did not have a backup of the program. I had to rebuild it from scratch. Keep in mind 90 percent of the rest of the house was undamaged and the system is still working
Bruce Sinclair CMB Integrations LLC DMC-E
"Those who are most critical, often have no real skills themsevles"
Post 8 made on Thursday September 6, 2018 at 11:16
Atik Rat 81
Founding Member
Joined:
Posts:
April 2002
35
Bruce, I sent you a reply.


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