I am in upstate ny. The service is fine. When they went to spectrum my package just from 30 down to 100 down for the same price. I actually average 117 down.

I run IT for a business in silicon valley. The fastest we could get was 20M from AT&T. Speed tests we consistently 15-20% below the selling bandwidth. Typical for AT&T. I found new wireless provider. Switched over to a 100Mb plan advertised as 100Mb minimum. Under load they consistently get 400M up and down. This is not a Comcast/AT&T/Verizon.Charter/etc company.

Comcast, Charter, AT&T are monopolies that use their money/influence to suppress competition. They do it by getting protective laws written by bought politicians. Their support varies from almost tolerable to "not possible to suck any worse". Kudos to the NY PUC for taking Charter to task for their lying.

+100.