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Topic:
CE Pro feedback for 2005 planning--please comment
This thread has 33 replies. Displaying posts 1 through 15.
Post 1 made on Wednesday December 15, 2004 at 05:35
juliejacobson
CE Pro Magazine
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April 2003
3,032
Assuming many of you are CE Pro readers, we're planning an editorial and design overhaul for May rollout. I'd appreciate any feedback on the mag. What do you read? What do you NOT read? What's strong? Weak? What would you like to see MORE of? LESS of?

Any and all suggestions are welcome, as long as you don't pan my editorials!

thanks,
julie (editor-at-large)
"CEPro: your website sucks!" - Fins
www.cepro.com
[Link: twitter.com]
Post 2 made on Wednesday December 15, 2004 at 08:46
Fred Harding
Super Member
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3,461
Or my articles.
On the West Coast of Wisconsin
Post 3 made on Wednesday December 15, 2004 at 10:12
AHEM
Select Member
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1,837
I'd like to see more technical articles and less dealer profiles.
Post 4 made on Wednesday December 15, 2004 at 12:08
QQQ
Super Member
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4,806
Babes in bikinis (what I would like to see more of). In fact, I seem to remember Julie volunteering to do some thing like that ;-).
OP | Post 5 made on Wednesday December 15, 2004 at 12:15
juliejacobson
CE Pro Magazine
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qqq--we're trying to RAISE satisfaction.
"CEPro: your website sucks!" - Fins
www.cepro.com
[Link: twitter.com]
Post 6 made on Wednesday December 15, 2004 at 16:46
Theaterworks
Founding Member
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Second the motion on less dealer profiles, unless there's a useful business story/lesson in there. For example, "I grew too fast, lost control of my company, nearly lost it, hauled it back from the brink. Here are the warning signs, and here is how to recover." Not "We're big, and getting bigger. I have mastered the art of getting my picture in trade mags, to the point where my mother has asked me to stop mailing copies."

More technical articles, for sure. Maybe an innovative example of how to use a manufacturer's product, a real-world app.

Maybe an article on how manufacturers can help dealers, and the delaer-vendor interface; how would that be for turning the tables? Discrete remote codes, RS-232 protocols, standardized RA procudures, the value of a tech support department that is something other than a staff engineer who is soldering while he talks, etc. I would volunteer to write one or two of those for you!

This message was edited by Theaterworks on 12/15/04 16:59 ET.
Carpe diem!
Post 7 made on Wednesday December 15, 2004 at 16:57
mr2channel
Select Member
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1,701
On 12/15/04 16:46 ET, Theaterworks said...

More technical articles, for sure. Maybe an innovative
example of how to use a manufactuer's product,
a real-world app.

Maybe an article on how manufacturers can help
dealers; how would that be for turning the tables?
I would volunteer to write one or two of those
for you!

Amen
What part of "A well regulated Militia, being necessary to the security of a free State, the right of the people to keep and bear Arms, shall not be infringed." do you not understand?
Post 8 made on Wednesday December 15, 2004 at 19:24
GotGame
Super Member
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February 2002
4,022
How about an article with all the unfriendly IR equipment listed? Probably won't happen because the manufacturers pay the bills, but needed anyway. If nothing else, that would show them where they need to concentrate.
I am sick of how much time and effort they spend on " making it pretty", but when it comes to making it work easily with other components- it's SH*t. Example: Polt XrT12 XM receiver.
I may be schizophrenic, but at least I have each other.
OP | Post 9 made on Wednesday December 15, 2004 at 22:06
juliejacobson
CE Pro Magazine
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April 2003
3,032
|| Maybe an article on how manufacturers can help
dealers, and the delaer-vendor interface; how
would that be for turning the tables? Discrete
remote codes, RS-232 protocols, standardized RA
procudures, the value of a tech support department
that is something other than a staff engineer
who is soldering while he talks, etc. I would
volunteer to write one or two of those for you!

OK, so write it. We have a slot for a "guest editorial". About 900 words.
"CEPro: your website sucks!" - Fins
www.cepro.com
[Link: twitter.com]
Post 10 made on Wednesday December 15, 2004 at 22:45
AHEM
Select Member
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1,837
I secondly second what Theaterworks said. I understand that there's a thin line regarding what you can or cannot print, but there should be an outlet to show both the good and the bad of the industry.

For example, when a certain industry leader went under and had their assets sold at auction, hardly anthing was printed. Yet, when the same company was riding high, they were the toast of the town, and there was no escaping hearing about how great they were doing.

The annual Top 100, in my opinion, has gotten out of hand. SO much time and print is devoted to this topic, and after it's over, we have months of sour grapes from people who wonder why they weren't included, why their competition WAS included, and people claiming that their competition was lying, etc.

None of that means anything to me.

How about a top 100 contest to see which manufacturers, reps and distributers best satisfy their customers, and rank THEM in order?

As far as technical articles go, I think you'd be surprised at what people would be interested in reading. I wouldn't mind reading guest editorials on subjects ranging anywhere from "how Dolby Pro Logic IIx works" to a feature story on how installers are manufacturing their own triple gang low voltage boxes.
Post 11 made on Wednesday December 15, 2004 at 23:06
pilgram
Loyal Member
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November 2004
5,684
Esthetics are important with high end products. But, if they are'nt easily integrated into a system(discrete codes) nobody in there right mind will push them! Much less sell them! Same goes with the audio side. We're trying to make there experience enjoyable! If it's hard to operate, everyone loses!
I may not be qualified to write an article, but I know what people want!!
If we could sway the manufactureuer to build things that "WE" need to make there product a high point in the consumers life, instead of a 'good buy' at Wallmart(or Best buy, Circuit City,etc.) with operational frustration being the end result, life would be good!

I understand there thinking, 10 million units,lots of profit!! No support! Unsatisfied customers,who cares, I just retired off of the profits! Never cared about those low life's, anyway!

Unfortuneatly, I'm a addicted to this profession I WANT people to be happy with there investment!!!

I guess I'll never be hired by Bestbuy now! Darn!!!
Every day is a good day.......some are just better than others!

Proud to say that my property is protected by a high speed wireless device!
OP | Post 12 made on Thursday December 16, 2004 at 06:42
juliejacobson
CE Pro Magazine
Joined:
Posts:
April 2003
3,032

The annual Top 100, in my opinion, has gotten
out of hand. SO much time and print is devoted
to this topic, and after it's over, we have months
of sour grapes from people who wonder why they
weren't included, why their competition WAS included,
and people claiming that their competition was
lying, etc.

Actually, we did a story on the auction, which was a little cheeky. We've been after these guys--and there have been a lot of them--to write stories on "What went wrong" but they don't want to dredge it all up. I agree, we can all learn a lot from others' mistakes. At the very least, we can elaborate on the "worst business decisions" that we include with every dealer of the month.
"CEPro: your website sucks!" - Fins
www.cepro.com
[Link: twitter.com]
OP | Post 13 made on Thursday December 16, 2004 at 06:45
juliejacobson
CE Pro Magazine
Joined:
Posts:
April 2003
3,032

How about a top 100 contest to see which manufacturers,
reps and distributers best satisfy their customers,
and rank THEM in order?

Great idea. We will schedule that for late '05.
"CEPro: your website sucks!" - Fins
www.cepro.com
[Link: twitter.com]
Post 14 made on Thursday December 16, 2004 at 08:21
Audible Solutionns
Super Member
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Posts:
March 2004
3,246
On 12/16/04 06:42 ET, juliejacobson said...

We've been after these guys--and
there have been a lot of them--to write stories
on "What went wrong" but they don't want to dredge
it all up. I agree, we can all learn a lot from
others' mistakes. At the very least, we can elaborate
on the "worst business decisions" that we include
with every dealer of the month.

There is a very well known individual who has owned some of the largest installation firms in the world and has been in bankrupcy more than a few times. The last time he filed for bankrupcy he DID offer a course at CEDIA on the failure of a custom installation business. Facinating that someone thinks this is useful as opposed to that very human, albeit, morbid need to slow down to observe the car wreck. I gave him points for making a silk purse from a sow's ear but I thought it evidenced a lot of what we in NY call "chutzpa." But reading these responses proves that one man's ceiling really is an other man's floor.

Alan
"This is a Christian Country,Charlie,founded on Christian values...when you can't put a nativiy scene in front fire house at Christmas time in Nacogdoches Township, something's gone terribly wrong"
Post 15 made on Thursday December 16, 2004 at 09:24
Trunk-Slammer -Supreme
Loyal Member
Joined:
Posts:
November 2003
7,462
I fully agree with running something along the lines of "Those companies that just don't seem to get it".

Something about the manufacturers that still maintain a BB, box moving, mentality, those that offer little in the way of tech support and those that never seem to listen to the things the guys in the trenches have to say.

AOf course, aong with the bad we should hear about the good.

So maybe something about those companies that do get it. Those that seem to listen. Those that actually have a person answer the phone.




And a "tricks of the trade" section?

Something on the installation companies that have creative solutions to issues. Tips about how to cope with issues on the low bucks jobs. That sort of thing.
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