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Topic:
DirecTV Shef & Genie Client Power
This thread has 24 replies. Displaying posts 1 through 15.
Post 1 made on Friday July 13, 2018 at 21:08
derekvw
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Does anyone know the command string to power on/off a genie client? I can get it to work with the HR54, but not the clients themselves.

Last edited by derekvw on July 13, 2018 22:45.
Post 2 made on Friday July 13, 2018 at 22:02
Ernie Gilman
Yes, That Ernie!
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This is a whole new world that I'd never heard of!

What documentation are you using? What models are the clients?

By the way, just using the IR remote, we had a ridiculously squirrely thing happen with a wireless client and a Sony TV: two different clients worked fine on other TVs, but on this one TV the client power light came on 15 seconds after we hit power and the picture didn't come on totally until 45 seconds after hitting power.

So, just a weird suggestion: try the commands you've got, but with the clients conencted to TVs other than the ones you've had them connected to.
A good answer is easier with a clear question giving the make and model of everything.
"The biggest problem in communication is the illusion that it has taken place." -- G. “Bernie” Shaw
Post 3 made on Friday July 13, 2018 at 22:21
Ranger Home
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On July 13, 2018 at 21:08, derekvw said...
Does anyone know the command sequence to power on/off a genie client? I can get it to work with the HR54, but not the clients themselves.

With a control system? There is no sequence, you send power off for of, power on for on. With a URC driver anyway. Couldnt be simpler.

Whats the problem? Are you trying to use a Harmony or something?

IR, IP, RS232? Not enough info.
OP | Post 4 made on Friday July 13, 2018 at 22:43
derekvw
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I'm using a Crestron system and using IP to communicate with the HR54. The string I'm using for power on is: /remote/processKey?key=poweron&clientAddr=[#Mac Address]

Should I be using something else?

I get a response from the server that the command executed successfully, but nothing happens.
Post 5 made on Saturday July 14, 2018 at 01:01
Ernie Gilman
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On July 13, 2018 at 22:21, Ranger Home said...
IR, IP, RS232? Not enough info.

DirecTV Shef. I've never heard of it before and never seen it referred to either. There are pdf documents about it online. I don't get it.
A good answer is easier with a clear question giving the make and model of everything.
"The biggest problem in communication is the illusion that it has taken place." -- G. “Bernie” Shaw
Post 6 made on Saturday July 14, 2018 at 01:22
Neurorad
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I googled and found this doc

[Link: kathyicingonthecake.com]

Looks like the clients use a different ID method than IP address.
TB A+ Partner
Believe nothing, no matter where you read it, or who said it, no matter if I have said it, unless it agrees with your own reason and your own common sense. -Buddha
OP | Post 7 made on Saturday July 14, 2018 at 11:01
derekvw
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Yeah. I'm able to send every other command to the clients...just not the power on, power off, or power toggle commands.
OP | Post 8 made on Saturday July 14, 2018 at 11:11
derekvw
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On July 14, 2018 at 01:01, Ernie Gilman said...
DirecTV Shef. I've never heard of it before and never seen it referred to either. There are pdf documents about it online. I don't get it.

It's basically just a way of controlling the boxes over IP. It makes life pretty convenient because you don't run any dedicated control wiring. Just connect your DTV server up to a network line, and you've got control over all the boxes attached to that server.
Post 9 made on Saturday July 14, 2018 at 11:32
Ernie Gilman
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On July 14, 2018 at 01:22, Neurorad said...
I googled and found this doc

[Link: kathyicingonthecake.com]

Looks like the clients use a different ID method than IP address.

I've had the feeling for a couple of years that DirecTV really doesn't want to clearly and obviously publish all the information for deeply understanding how their stuff works. The fact that this information is clearer on a site called "Kathy icing on the cake" than in the official DirecTV pfds lends some credence to that thought!

Dig this: we wonder why it takes so long for client commands to take effect? Look at the next paragraph!

The bottom line is that an IR or RF signal sent from the C51's remote control is sent by the C51 to the HR54 which then returns the required action. This HTML command thing is thus sent to the HR54 which in turn sends the action to the client - get that?

I get that. To change A, we send a command to A, which relays it to B, which does some things and then sends results to A. No wonder it's not instantaneous. Going on:
Let's assume the DVR's command line for fast forward shown above is for the Geni (HR54). Here is the html command for the Geni Client C51.

(Note: I had to "break" the command to make it appear in Remote Central's text window. In front of the first character, the a, the actual command has a "capital comma." After the last a there's a "capital period.")
(In the following, the 10.0.0.5 is the LAN IP address for the Genie in this particular setup. It's not a generic address, so would vary from system to system.)
a href="http://10.0.0.5:8080/remote/processKey?key=ffwd&hold=keyPress&clientAddr=CC4EECD75636">FAST FORWARD
&clientAddr=CC4EECD75636 is simply added to the HR54's command line where the MAC address CC:4E:EC:D7:56:36 of the C51. It is listed in the html without the colons that separate the characters. The C51 is essentially an extension of the Geni.

Two things here: a)when a description says "simply," get ready for something crucial to be left out. b)here's a MAC address written without the colons. Sure. Why not.

Last edited by Ernie Gilman on July 14, 2018 11:41.
A good answer is easier with a clear question giving the make and model of everything.
"The biggest problem in communication is the illusion that it has taken place." -- G. “Bernie” Shaw
Post 10 made on Saturday July 14, 2018 at 14:19
Ranger Home
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Controlling dtv client IP has never properly worked. You can lock up control. No idea why. Nor recall the steps to lock it up, something like going into menu and settings? Someone will chime in on what NOT to do with ip on a dtv client. I just use IR on those.
Post 11 made on Monday July 16, 2018 at 10:30
lippavisual
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Yup, DTV clients suck. You can use IP control for the majority of commands except power on/off.

Also, as Ranger referred, if you're using IP control on clients and access the menu settings on them, you'll lose control with no way to back out except for rebooting.

So, either IR all the way, or IP and use IR for Power control.

DTV sucks!!
Post 12 made on Monday July 16, 2018 at 11:18
P2P
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I use RS-232 on pretty much every DTV box and have never had a problem with either Creston or Savant.
Post 13 made on Monday July 16, 2018 at 12:15
cma
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Yep, can't control power on clients via IP and if you go into the setup menu the client will lock up and need to be rebooted.
Post 14 made on Monday July 16, 2018 at 14:20
Ernie Gilman
Yes, That Ernie!
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The original SHEF document that was easy to find was from 2010 or 2011. The facts shared in this thread are the reason why we have not heard of this before.
A good answer is easier with a clear question giving the make and model of everything.
"The biggest problem in communication is the illusion that it has taken place." -- G. “Bernie” Shaw
Post 15 made on Monday July 16, 2018 at 21:45
edizzle
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On July 16, 2018 at 11:18, P2P said...
I use RS-232 on pretty much every DTV box and have never had a problem with either Creston or Savant.

not on clients
I love supporting product that supports me!
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