It seems like there’s no way to get rid of the volume indicator. You can turn off the headphones but then it still says volume fixed. Anyway to get rid of this completely?

Turning off the TV speakers does not do it.

Could it matter which model it is? That has happened before.

You mean that when you turn off the headphones, there's a constant display on the screen saying VOLUME FIXED? I suspect not, but... does this display only appear when you change volume? Which leads to... if the headphones are off, why are you trying to change volume?

I know, I know, I'm not looking at this TV so I can't see what you're talking about. But model number and/or a step by step explanation of what you're doing might help get this figured out.

Plus, if you're turning off the speakers, why are you trying to adjust the volume?

Are you trying to use the Sony remote to control another unit?

I know exactly what he means. When you use a Sonos Playbar and turn off the TV's speakers you still get the volume bar on the TV even though the speakers are turned off. The display gets out of "sync" with the actual volume and sometimes it's on "3" but the Playbar is plenty loud so it seems weird to clients. I tell them to ignore the display but..........

Exactly. It’s annoying. I usually end up using a different remote code to learn into the Playbar to get around it.

Yes, but if it's a real basic system and they want/ need to use the Sony remote the volume won't work the Sonos Playbar

I have a client with an LG soundbar on a Samsung TV. We got rid of using the Samsung volume commands by using one of the LG command sets on the DirecTV remote! The Samsung volume has to be up some, but no Samsung command is ever sent, so the volume notification never appears.

Maybe you just have to let it keep appearing, but if I were the customer I would call that a failed installation. It just shouldn't be that way.

Depending on the TV model, one can claim to the TV that an A/V receiver is being controlled by the TV's remote. In this case the remote's Volume control can issue commands to an arbitrary A/V receiver.

Yeah this is what I do.

Only problem is, as PSS mentioned, if they are using the TV factory remote, they can't control volume then. Of course, with Samsung it's often a bluetooth remote so you're still SOL. Often times they use an Apple TV for streaming, which works well since the new Apple TV allows for volume control of the Playbar.

Some native remotes will default to IR control, but switch to Bluetooth after pairing. Since these remotes really can emit IR, they can (sometimes) be configured to control cable boxes and A/V receivers via IR.

Then there are TV's that are so smart, they back channel via HDMI. Even though there is no general purpose IR capability, the TV's remote can control the cable box and receiver via HDMI. I'm using a 2012 Samsung TV that can accept Power commands and issue Volume commands to an external box via HDMI. There is even feedback (displayed on the TV) from the controlled box. As you issue Volume commands with the TV's remote, the controlled box will display its current Volume level on the TV's screen.

buzz's last paragraph sounds like the early promise of simplicity that might have been HDMI. That would be amazingly wonderful and easy to work with... if only all the products worked the same way so every system did not have to be reinvented just to turn up the freakin' volume.

On this 2012 TV I can also use my ROKU Ultimate's remote to control Volume on the box -- with Volume levels displayed on the TV. There was no setup, it just works.

On the other hand, yesterday, I spent all afternoon with a brand new Samsung TV, ROKU Ultimate, two zone receiver, Blu-ray, two ports for "walk by" computer input, and a projector -- attempting to get the video to behave. That was not fun and I still do not know exactly what will "walk by".