As Apple have started to focus more on their TV OS more and more updates are being pushed to Apple TVs.

Im not against the updates, so dont want to disable auto updates, but each time a major feature update occurs there is a start screen the end user has to cycle through, some times this explains new features, but the most recent one was asking things like 'what do you want to name this apple TV' (even though it had already been named.

Can this be disabled ?

i doubt it.

the recent update only lets you name the appletv if it has been set up with an iTunes account.  That really sucks. We usually set all this up way ahead of time and sometimes are finished with a boat before they are sold to a customer.  Now we need to go back in and set this stuff up at a later date.  It's a bit frustrating.

The iTunes thing is very frustrating. I wish all these companies would allow "Installer Credentials". Xfinity, Verizon, Apple, EERO, Google, Nest, Sonos etc. I would like to setup everything for the client ahead of time so they can test/use the system and then all they have to do is login and click a "Transfer" button.

Most clients just give me all their passwords up front but half the time they cant remember their Amazon (for example) login. Plus...they shouldn't have to let me have access to their accounts.

In the past we would try and create a [email protected] email address but that never worked well because they would never check that email or forget to port it to a new phone. Now its even worse because of iTunes etc accounts that they use on other devices.

I have had several hours added to my day(s) because of login credentials. People don't remember their passwords, they mis-enter them and get locked out of their itunes account, needing my help to log all their devices back in, husband and wife go back and forth about what account(s) to use etc. Super frustrating.

I'm seriously looking at a $150 lost password charge. My favorites are the people with 4-5 Apple accounts because they keep forgetting which email address they used or password.

It's amazing to me people don't have a system to keep track of logins, but it shouldn't be, because I watch people almost everyday that don't.

In conversations with customers, this is always brought up.
I ask if they keep track of ALL their passwords and logins. I ask "Are you sure?".
I then explain the ramifications of this not being true, as I bill by the hour.
I give examples of how this is common for people not to actually know or lose their logins. At which point it gets very expensive for them, if someone is waiting for these credentials. These fees will NOT be waived.

I give 2 options to customers who admit they don't keep good track of credentials.
1) They can use services that help them keep track of things like this. Or local storage thru apps that protect notes and such.
2) They have me manage all the 'relevant' information. I don't need to know their bank account logins, or medical information, etc.. But access to all the accounts I need will usually lend me access to their CC information, security codes, etc.. I keep all of my customer's information secured. Both on my laptop and backups. And all files are encrypted. So even if someone were to hack me and gain access to my devices, they would still have to break the encryption on the files as well.

#2 is a lot harder to promise to a customer if you are a larger organization and several employees that need and have access to the files. It is always that employee that you trusted so much, that ends up costing you everything. Not sure what advice to give to those businesses.

I have a google form that I send to clients as soon as they pay their "equipment payment" (which is typically 4-6 weeks before final) that has the names of every current service their system will support, and asks for their username and password. I resend it every Monday until it is filled out and returned to me. I have had to threaten to hold up scheduling the final system delivery over this.

I will not have my guys hamstrung on a job-site for a half day trying to chase down passwords...even if I can bill for it, my calendar can't accommodate it.